Retail Store Manager

We are seeking an experienced and results-driven professional to join our team as a Store Manager. In this pivotal leadership role, you will lead our front-end team at the showroom, focusing on enhancing service standards and driving exceptional sales performance.

If you are a seasoned manager with a proven track record of elevating customer satisfaction and achieving sales targets, we invite you to become a key contributor to our success.

Available Location(s): Klang Valley, Southern, Northern, East Coast and East Malaysia

Job Responsibilities:

• Lead and manage showroom operations with a focus on efficiency and excellence.
• Monitor financial reporting processes to ensure accuracy and transparency.
• Recruit, train, and mentor floor staff to maintain high standards of service.
• Strategically plan and execute initiatives to drive branch revenue growth.
• Enhance customer satisfaction through exceptional service delivery.
• Ensure timely submission of reports and documents to meet compliance standards.
• Plan and coordinate events and promotions methodically.
• Oversee seamless execution of transactions for an optimal customer experience.
• Maintain systematic and efficient administration within the showroom.

Job Requirements:

• Diploma in Business Studies, Business Management, Marketing, or a related field.
• Minimum of 6 years of relevant work experience, with at least 2-3 years in a supervisory or leadership role.
• Extensive experience in the retail industry, particularly in managing branch operations.
• Strong command of English and Malay, both oral and written; additional knowledge of vernacular languages/dialects is a plus.
• Excellent leadership and organizational planning skills.
• Strong communication and interpersonal skills with a drive to achieve targets.
• Willingness to work shifts, weekends, and public holidays.

Join us and lead our team to new heights. Apply now to make a significant impact and advance your leadership career.