Retail Sales Senior Executive - MT【KL】

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading recruitment agency in Malaysia is seeking a Sales Support Assistant. You will assist sales executives in achieving targets, manage client relationships to foster increased sales, and analyze market trends to propose effective sales strategies. Strong communication and negotiation skills are essential for this role, along with an understanding of the company's goals and culture.

Qualifications

• Excellent communication skills and teamwork are crucial.
• Understanding of market trends and ability to negotiate.

Responsibilities

• Assist sales management in achieving targets and efficient sales activities.
• Maintain contact with clients to foster relationships and increase sales.
• Lead and supervise sales representatives to meet sales targets.

Job description

Job Summary

• Providing assistance to a Sales Senior Executive or above to help meet sales target, as well as ensure efficient sales activities.
• Learn from Sales Manager while taking good communication and team work among the team.
• Love and understand company culture.
• Support the and learn how to analyze the market, competitor, and own company.
• Prepare the documentation following the instruction of superior (e.g. Promotion claim, Distributor claim, Claim from Merchandisers, etc.).
• Support thinking the solution and share the solution to the team through the analysis.
• Take proper action based on the approval and instruction from the management.
• Propose effective sales strategies based on category insights and market trends.

Other Job Responsibilities

• Providing assistance to a sales Assistant Manager or above to help meet sales target, as well as ensure efficient sales activities.
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base.
• Well communicate with sales management to plan and develop effective sales strategies and to also set and achieves goals and targets.
• Lead and Supervise the activities of sales representatives and team in order to meet sales target.
• Satisfy customer’s needs and request, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
• Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints.
• Good communicate and deliver correct message. Also company’s direction to customer to make sure customer’s planning are same with company’s decision.
• Negotiation skills also needed to protect company’s benefit while fulfill customer’s needs and demand.
• Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process.
• Be sensitive in changes on market trends and adjust accordingly after discuss and get approval of sales management.
• Analyze promotional activities and assess their ROI to optimize future sales strategies.
• Optimize product visibility through shelf management (planogram), while aligning with the client’s business direction.
• Develop proposals supported by credible and data-driven sales forecasts, rather than relying on assumptions or momentum.
• Perform administrative tasks of transaction recording, filing and inventory.
• Ensure the welfare of merchandisers, promoters, and that their concern are noted and addressed.
• Good communication and cooperation with others department colleagues to make sure daily jobs are on track and smoothly.
• Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing.
• Participating in any company’s events.
• Common task for Manager as per listed in General JD for Assistant Manager/Manager/Senior Manager Level.