Retail Sales Associates (First Avenue)

Best Denki Malaysia Sdn Bhd (Electrical Shop); George Town; On-site; MYR 22,000 - 33,000; Full time

Job summary

Best Denki Malaysia is seeking a friendly Retail Sales Associate for our First Avenue store in George Town, Penang. You will greet customers, promote products, assist with selections, demonstrate use, and support after-sales service.

We offer a full-time role with competitive pay and benefits. Ideal candidates hold at least SPM or a diploma, have customer-service experience, and are fluent in English and Bahasa Malaysia.

Qualifications

• Experience in retail or customer service preferred.
• Experience with electrical or IT products is a plus.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Greet, welcome and attend to customers at the store.
• Promote and recommend products based on customers' needs.
• Assist customers with product selection and enquiries.
• Demonstrate product use and features to customers.
• Promote the Extended Warranty program when appropriate.
• Handle after-sales service and follow up on inquiries.
• Assist with receiving merchandise and show-room upkeep.
• Assist with cashiering duties.

Skills

Customer service

Upselling

Communication

Bilingual EN/BM

Education

SPM / Certificate / Diploma

Job description

About the role
We're looking for enthusiastic Retail Sales Associates to join our team at Best Denki Malaysia's First Avenue store in George Town, Penang. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and driving sales of our wide range of electrical and consumer products. This is a full-time position, offering a competitive salary and great benefits.

What you'll be doing

• Greet, welcome and attend to customers at the store.
• Promote, recommend products according to customers needs.
• Assist customers with product selection and enquiries.
• Demonstrate and explain use of products to customers.
• Provide information and promote the company's Extended Warranty program.
• Follow up on customers enquiries and after sales service.
• Assist with receiving of merchandise and inventory count.
• Assist in maintenance and arrangement of showroom.
• Assist in cashiering

What we're looking for

• Minimum SPM holder / Certificate / Diploma in any field.
• Please attach your personal photo (passport size) in the resume.
• Previous experience in a retail or customer service role, preferably in the electrical or consumer products industry
• Retail sales experience in electrical and IT products is an added advantage.
• Service oriented with pleasant and cheerful personality.
• Target driven, self-motivated, and passionate in sales and service.
• Conversant in English and Bahasa Malaysia
• Willing to work at First Avenue, Penang

What we offer

At Best Denki Malaysia, we believe in nurturing our talent and providing opportunities for career growth. We offer a competitive salary, comprehensive benefits package, and a supportive and collaborative work environment. You'll also have the chance to be part of a dynamic, fast-paced retail team and contribute to the success of our brand.

About us

Best Denki Malaysia is a retailer of electrical and consumer products, with a strong presence across the country. We pride ourselves on our commitment to customer satisfaction, innovation and sustainability. Join our team and be a part of our exciting journey!

Best Denki Malaysia is a Consumer Electronics and Home Appliances retailer that offers a wide range of high-quality products from various brands. We are operated by Yamada Holding who has over 12,000 stores across Japan, Malaysia, Singapore and Indonesia and currently we plan to expand more in Malaysia.

We value diversity and inclusion, and we believe in fostering a culture of innovation and creativity.

We are also committed to creating a supportive and inclusive workplace culture that fosters teamwork, collaboration, and mutual respect.

Best Denki Malaysia is a Consumer Electronics and Home Appliances retailer that offers a wide range of high-quality products from various brands. We are operated by Yamada Holding who has over 12,000 stores across Japan, Malaysia, Singapore and Indonesia and currently we plan to expand more in Malaysia.

We value diversity and inclusion, and we believe in fostering a culture of innovation and creativity.

We are also committed to creating a supportive and inclusive workplace culture that fosters teamwork, collaboration, and mutual respect.