Retail Sales Associate - Fashion & Customer Service

Fashdex Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 36,000; Full time

Job summary

Fashdex Sdn Bhd in Johor Bahru invites applications for a Retail SA / Sales Assistant at SKS City Mall JB. You will assist walk-in customers with product recommendations, explain details and promotions, and support daily store operations including opening/closing duties.

Key traits include customer-service orientation, friendly and proactive attitude, and the ability to work retail hours, weekends and public holidays. Mandarin is an added advantage and immediate availability is preferred.

Qualifications

• Minimum SPM or equivalent.
• Retail fashion experience is an advantage.
• Able to communicate confidently in English.
• Mandarin speaking ability is an added advantage.
• Friendly, proactive and customer-service oriented.
• Able to work retail hours, weekends and public holidays.
• Immediate availability is preferred.

Responsibilities

• Serve walk-in customers and provide professional product recommendations.
• Explain product details, sizing, fabric, price and promotions clearly.
• Support daily store operations, including opening and closing duties.
• Maintain product display, fitting room tidiness and store cleanliness.
• Assist with stock arrangement, replenishment and tagging.
• Support sales target achievement and customer service standards.
• Handle basic POS / cashier duties when required.

Skills

Customer service

English communication

Mandarin a plus

Friendly, proactive

Education

SPM or equivalent

Job description

Fashdex Sdn Bhd in Johor Bahru invites applications for a Retail SA / Sales Assistant at SKS City Mall JB. You will assist walk-in customers with product recommendations, explain details and promotions, and support daily store operations including opening/closing duties.

Key traits include customer-service orientation, friendly and proactive attitude, and the ability to work retail hours, weekends and public holidays. Mandarin is an added advantage and immediate availability is preferred.