Retail Sales Advisor - KSL Esplanade Mall

Gintell; Klang City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A wellness product company in Klang City is looking for a retail sales professional to promote and market their massage chairs and fitness products. The successful candidate will provide excellent customer service, achieve sales targets, and manage showroom operations. Applicants should have at least three years of retail sales experience and possess a relevant qualification. This role requires a positive attitude and strong communication skills. The package includes a basic salary plus sales commission.

Qualifications

• Minimum of three years of retail sales experience, preferably in health, wellness, fitness, or consumer electronics.
• Hands-on experience in retail operations and sales management.
• Strong interpersonal and communication skills.

Responsibilities

• Promote and market massage chairs and fitness products to various customers.
• Deliver excellent customer service.
• Achieve and exceed showroom sales targets.
• Conduct product demonstrations for customers.
• Build and maintain strong customer relationships.
• Manage daily showroom operations.
• Participate in promotional campaigns to increase brand awareness.

Skills

Retail sales experience

Interpersonal skills

Communication skills

Positive attitude

Education

SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management

Job description

Job Responsibilities

Promote and market GINTELL massage chairs and fitness products to walk-in, online, and offline customers.

Deliver excellent customer service, ensuring every customer receives a professional, friendly, and engaging experience.

Achieve and exceed showroom sales targets (weekly, monthly, and annually) through effective selling techniques and product knowledge.

Conduct product demonstrations to highlight features and benefits to customers.

Build and maintain strong customer relationships, including follow-ups on enquiries, leads, and after‑sales service.

Manage daily showroom operations, including display arrangement, stock checking, and maintaining a clean & presentable showroom environment.

Participate in roadshows, events, and promotional campaigns to increase brand awareness and capture new leads.

Work closely with the team and management to ensure smooth sales operations and consistent brand standards.

Remuneration package: Basic salary + Sales commission

Job Requirements

• Minimum of three (3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).
• Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.
• Hands‑on experience in retail operations, including sales management, product display, stock control and inventory management.
• Positive attitude and ability to work independently.
• Strong interpersonal and communication skills.
• Applicants must be Malaysian citizens or possess valid residency status.
• Willingness to work on weekends and public holidays.