Retail Pharmacist

GCH Retail (Malaysia) Sdn Bhd; Selangor; On-site; MYR 48,000 - 72,000; Full time

Job summary

GCH Retail (Malaysia) Sdn Bhd is hiring Retail Pharmacists across Klang Valley and Penang areas. The role involves dispensing medications, advising customers on health products, and conducting basic health screenings.

You will maintain inventory, ensure regulatory compliance, and support health events in a dynamic retail environment. Requirements include a Pharmacy degree, registration with the Pharmacy Board of Malaysia, a valid Type A Poison License, and 1–2 years of experience.

Qualifications

• Leadership and team management capabilities to lead pharmacy teams.
• Ability to provide professional guidance in a retail healthcare environment.
• Strong knowledge of pharmacy practice and regulatory compliance in Malaysia.
• Excellent communication in Bahasa Malaysia and English.

Responsibilities

• Dispense and provide guidance on medications including controlled drugs as per regulations.
• Advise customers on health-related products and OTC medicines.
• Perform basic health screenings and support health events.
• Deliver high standards of customer service and patient care.
• Maintain inventory and ensure proper stock levels and expiry checks.
• Ensure compliance with Poisons Act and record prescriptions properly.
• Train store staff on health products and services.

Skills

Leadership

Team management

Professional guidance

Education

Pharmacy degree

Job description

We are aleading retail hypermarket & supermarket chain company in Malaysia, operating a diverse portfolio of supermarket, F&B and pharmacy, which included Giant, Cold Storage, Mercato, TMC, Uncle Jack, Mercato Café, Kyojin Sushi and My Chemist Hub pharmacy.

As we continue to expand our pharmacy business, we’re looking for passionate Retail Pharmacists to join our growing team. This is an exciting opportunity to build your career with a strong and growing organization, while making a meaningful difference through accessible, customer-focused healthcare.

Key Responsibilities:

Patient Care & Customer Service

Dispense and provide guidance on controlled medications (Poison B and C categories).

Advise customers on health-related products, including OTC medicines, supplements, and general nutrition items.

Perform basic health screenings such as blood glucose, blood pressure, and BMI measurements, and actively support company-organized health events.

Conduct training sessions for store staff to enhance knowledge of health products and services.

Deliver consistently high standards of customer service and patient care.

Monitor product expiration dates across health and non health categories to minimize risk of expired sales, write-offs, or returns.

Participate in health awareness initiatives, including community outreach programs, health talks, and pharmacy student attachments as required.

Serve as a community healthcare professional by promoting preventive care and wellness initiatives, while providing recommendations on non-medicinal and health-related products to support overall well-being.

Operations & Store Management

Manage stock ordering for poisons, prescription medications, and health-related products to maintain optimal inventory levels and minimize stocks shortages.

Maintain planograms, product displays, and store cleanliness across health-related and non-health categories.

Ensure proper recording and filing of prescriptions in compliance with the Poisons Act 1952.

Support daily store operations, including opening and closing procedures, administrative tasks and collaborating with team members as needed.

Execute store promotions effectively by ensuring accurate pricing, proper product displays, availability of POS materials, and sufficient stock levels.

Train and equip the team with strong product knowledge across health and non-health categories to enhance customer experience and support upselling opportunities.

To provide support across company and other stores when required, including training, ad hoc events and operational coverage.

Participate in stock audits and ensure accurate inventory counts, whether conducted internally or by external auditors.

Requirements:

Degree in Pharmacy from a recognized institution.

1–2 years of working experience in a pharmacy or retail healthcare setting preferred.

Registered with the Pharmacy Board of Malaysia and compliant with the Code of Conduct for Pharmacists and Body Corporate.

Strong knowledge of and compliance with all relevant pharmacy legislation in Malaysia.

Must hold a valid Type A Poison License for practice.

Required skills: leadership, team management, and ability to provide professional guidance in a retail healthcare environment.

Proficiency in Bahasa Malaysia and English. Proficiency in additional languages is an added advantage.

Immediate availability is an added advantage.

Multiple positions are available across the Klang Valley & Penang area. Priority hiring is for our Klang outlet and our new store opening in Light City Penang.

GCH Retail (Malaysia) Sdn Bhd is Malaysia’s leading retailer which operates Giant, Mercato, Cold Storage and TMC retail chains. We take pride in offering our customers value-for-money of the freshest, high-quality foods and consumer goods in our supermarkets and hypermarkets.

Our extensive network comprises over 90 hypermarkets, superstores, supermarkets and mini-markets, ensuring easy access to essential products and groceries for communities across the country.

If you are passionate about the retail industry and aspire to be part of a dynamic and progressive organization, join us and be part of our journey towards the excellence in the retail industry and contribute to the community.

GCH Retail (Malaysia) Sdn Bhd is Malaysia’s leading retailer which operates Giant, Mercato, Cold Storage and TMC retail chains. We take pride in offering our customers value-for-money of the freshest, high-quality foods and consumer goods in our supermarkets and hypermarkets.

Our extensive network comprises over 90 hypermarkets, superstores, supermarkets and mini-markets, ensuring easy access to essential products and groceries for communities across the country.

If you are passionate about the retail industry and aspire to be part of a dynamic and progressive organization, join us and be part of our journey towards the excellence in the retail industry and contribute to the community.