Retail Ops Coordinator (Mandarin) — Growth & Events

VGO Global; Kepong; On-site; MYR 28,000 - 44,000; Full time

Benefits offered by this job

Staff purchase discount

Transport allowance provided

Career development opportunities

Job summary

Jora Malaysia is seeking a proactive Retail Operations Assistant to support daily store operations and liaise with multiple outlets. The role offers exposure to retail management and clarity in career progression.

Responsibilities include coordinating with outlets, monitoring hours, handling stock transfers, tracking sales, scheduling promoters, and maintaining reports. Mandarin speakers are preferred for liaising with Mandarin-speaking outlets.

Qualifications

• Min requirement: SPM
• Basic knowledge of Excel
• Responsible and well organized
• Able to communicate effectively with store teams
• Mandarin-speaking candidates are preferred (to liaise with Mandarin-speaking outlets)

Responsibilities

• Coordinate daily operations with retail outlets
• Monitor store opening hours and basic store operations
• Arrange stock replenishment and inter-store transfers
• Monitor product sales and stock movement
• Update promoter schedules and follow up attendance
• Maintain retail reports and documentation
• Assist retail team during events or new store setup

Skills

Effective communication

Mandarin language

Basic Excel knowledge

Education

SPM or equivalent

Job description

Jora Malaysia is seeking a proactive Retail Operations Assistant to support daily store operations and liaise with multiple outlets. The role offers exposure to retail management and clarity in career progression.

Responsibilities include coordinating with outlets, monitoring hours, handling stock transfers, tracking sales, scheduling promoters, and maintaining reports. Mandarin speakers are preferred for liaising with Mandarin-speaking outlets.