Retail Operations Manager

MR DIY International; Seri Kembangan; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading home improvement brand, MR DIY International, is seeking a Retail Operations Manager. This role involves overseeing retail units, enhancing operational strategies, and ensuring compliance across stores. Candidates must possess a Bachelor's degree and over 5 years of experience in retail operations, exhibiting strong leadership and analytical skills.

Qualifications

• Minimum 5 years of experience in retail operations with managerial experience.
• Strong ability to manage multiple units.
• Excellent stakeholder management abilities.

Responsibilities

• Oversee all Retail HQ units and ensure effective execution of tasks.
• Develop strategies to improve store operations and ensure compliance.
• Monitor store performance and implement corrective actions.

Skills

Leadership

Decision-making

Problem-solving

Analytical thinking

Strategic thinking

Communication

Stakeholder management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Retail Management

Job description

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

We are currently recruiting for a Retail Operations Manager.

Job Responsibilities:

• Oversee all Retail HQ units to ensure effective coordination and execution of tasks.
• Develop strategies to improve store operations and ensure store SOP compliance.
• Supervise Retail HQ unit managers and provide guidance on operational priorities.
• Monitor store performance, identify gaps, and implement corrective actions.
• Collaborate with senior management to align retail strategies with business goals.
• Review unit reports and ensure accurate data analysis for decision-making.
• Ensure all team projects are followed up and executed as planned.

Position Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or related field.
• Minimum 5 years of experience in retail operations with good managerial experience.
• Strong leadership, decision-making, and problem-solving skills.
• Ability to manage multiple units and coordinate across departments.
• Strong analytical and strategic thinking skills.
• Excellent communication and stakeholder management abilities.