Retail Operations Manager

Link Compliance; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premium Italian lifestyle and fashion brand is seeking a Retail Manager for its Kuala Lumpur operations. The role involves comprehensive management of retail activities, staff coordination, and operational budget oversight. Candidates must possess a Bachelor's degree and experience in luxury retail, along with fluency in Cantonese and Mandarin.

Qualifications

• Bachelor degree is required.
• 2+ years of experience in luxury retail management.
• Fluency in English, Cantonese, and Mandarin is mandatory.

Responsibilities

• Manage day-to-day operations of retail activities.
• Prepare sales report, sales plan, and sales analysis.
• Conduct regular store and market visits.

Skills

Detailed-minded

Proactive

Fluent in English

Native in Cantonese

Fluent in Mandarin

Education

Bachelor Degree in any disciplines

Job description

Our clientis a premium Italian lifestyle and fashion brand.

Job Responsibilities:

• Responsible for day-to-day operations of all retail activities
• Provide and coordinate monthly petty cash, alteration
• Support quarterly incentive calculation
• Manage roster to ensure enough manpower on the sales floor
• Arrange repair and maintenance contract with service providers
• Work closely with project team, finance dept, IT dept on renovation and store closure projects
• Arrange and provide in-store security guard service whenever / wherever required
• Sales team Uniform & stationary support
• Prepare and monitor uniform distribution to staff regularly
• Prepare, order and distribute shop stationary such as alteration form, DCMS card, name card, etc
• Prepare sales report, sales plan and sales analysis
• Manage budget and analyze operational expenses, work closely with inventory team to prevent & reduce stock loss
• Conduct regular store and market visit

Job Requirement:

• Bachelor Degree in any disciplines
• 2+ years of experience in any luxury retail management, fashion/WFJ/accessories
• Native in Cantonese, Fluent in English and Mandarin is a MUST
• Detailed-minded and proactive
• willing to travel