Retail Operations Executive (Australia)

Prism+; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A rapidly growing smart home appliances brand seeks a highly motivated Retail Operations Executive. In this role, you will plan and oversee retail events in Australia, managing logistics, staffing, and inventory. Ideal candidates have experience in event management or retail, strong organizational skills, and the ability to analyze sales trends.

Qualifications

• Bachelor's degree in a relevant field preferred.
• Proven experience in event planning or retail management.
• Strong leadership and team management skills.

Responsibilities

• Oversee retail and event operations in Australia, ensuring efficient execution.
• Manage staffing needs for events and adjust based on operational requirements.
• Monitor sales performance to meet targets and ensure stock availability.

Skills

Negotiation

Vendor Management

Leadership

Organizational Skills

Multitasking

Communication

Education

Bachelor's degree in Business, Marketing, Event Management, or a related field

Tools

Microsoft Office

Event Planning Software

Job description

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a highly motivated Retail Operations Executive who will be responsible for planning, executing, and overseeing retail and event operations in Australia, with frequent travel to Australia is expected.

Event Management:

• Identify and secure event locations in Australia, negotiating rental rates to optimize costs.
• Develop detailed floor plans to ensure efficient space utilization.
• Coordinate with external vendors and stakeholders for atrium space and event setup.
• Collaborate with partners, contractors, and internal departments to ensure seamless event execution.
• Maintain adequate stock of brochures and promotional materials to support retail and event activities.
• Capture high-quality images for social media marketing and promotional purposes.
• Conduct comprehensive product training sessions and assess the competency of new team members, including part-time and full-time staff.
• Ensure training materials and presentation slides are regularly updated.

Manpower Planning:

• Manage staffing requirements for both retail and pop-up events to ensure adequate coverage.
• Assist in scheduling casual staff and making necessary adjustments based on operational needs.
• Secure replacements for last-minute staff cancellations to minimize disruptions.
• Adjust manpower allocation based on sales trends and event locations to maximize efficiency.

Sales & Inventory Management:

• Monitor sales performance to ensure pop-up stores achieve break-even or meet sales targets.
• Coordinate the replenishment of retail inventory from headquarters as needed.
• Compile and submit commission reports for casual staff, if applicable.

• Bachelor's degree in Business, Marketing, Event Management, or a related field preferred.
• Proven experience in event planning, retail management, or a similar role, preferably with international exposure.
• Strong negotiation and vendor management skills.
• Excellent organizational and multitasking abilities.
• Strong leadership and team management skills.
• Ability to analyze sales trends and optimize manpower allocation accordingly.
• Willingness and ability to travel frequently to Australia.
• Proficiency in Microsoft Office and event planning software.
• Excellent communication and interpersonal skills.