RETAIL OPERATION JUNIOR EXECUTIVE/ASSISTANT (HQ)

RT Pastry House Sdn Bhd; Seri Kembangan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading F&B company in Malaysia is seeking an Operations Support staff member to manage internal POS systems, execute administrative tasks, and maintain high customer service standards. The ideal candidate will possess a diploma or bachelor's degree in business administration or marketing, alongside strong communication skills in English and Chinese. If you're a proactive, detail-oriented team player, consider applying for this dynamic position.

Benefits

Flexible working schedule and venue

Qualifications

• Minimum 1 year of experience in operations support or administrative roles.
• Fresh graduates are encouraged to apply.
• Good written and communication skills in English and Chinese.

Responsibilities

• Manage internal POS system for accurate sales data.
• Execute daily administrative tasks including scheduling and reporting.
• Maintain high standard of customer service and resolve issues.

Skills

Communication

Multitasking

Teamwork

Customer Service

Education

Diploma or Bachelor’s degree in Business Administration

Degree in Marketing or related field

Tools

Microsoft Office

Retail management software

Job description

Responsibilities & Job Scopes

• Manage and maintain our internal POS system, providing daily support to ensure accurate sales data management.
• Execute daily administration tasks, including but not limited to scheduling, reporting, and coordination of resources.
• Assist the retail operations team with administrative tasks such as documentation preparation, material organization, quotation preparation and sales reporting including sales performance report, provide sales ideas & opinions.
• Maintain a high standard of customer service, resolving any issues or complaints in a timely and professional manner.
• Work closely with retail operations team and backend sales support ensure compliance with all the operations SOPs.
• Assist in compiling the forecast report among retail outlets and production factory, ensure all the steps is following the accurate flow.
• Active role in supporting inquiries and requests from retail outlets
  
  
  

Job Requirements

• Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 1 year of experience in operations support or administrative roles, preferably within the F&B industry.
• Fresh graduate is encouraged to apply for this position too.
• Good written and communication in English and Chinese.
• Excellent communication skills for interacting with Retail Operations managers, operations, and production team.
• Well-organized and detail-oriented with good multitasking skills.
• A good team player with good interpersonal, communication, organizational and time-management skills.
• Must be self-motivated, proactive and able to work independently.
• Proficiency in Microsoft Office and retail management software.
• Flexible working schedule & venue, with the ability to work on special festive or promotion period needed.
  
  
  

Interested candidates please submit your application through Jobstore