Retail Manager

The SWATCH Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company seeks a dynamic Retail Manager for its store in Malaysia. This full-time role involves leadership, overseeing operations, and ensuring exceptional customer service while driving sales strategies. The candidate should be experienced and committed to operational excellence.

Qualifications

• Experience in retail management.
• Proven ability in team leadership and sales strategy execution.
• Strong customer service and operational oversight skills.

Responsibilities

• Manage a team of sales associates and foster a positive work environment.
• Oversee daily store operations including inventory and cash management.
• Develop and execute effective sales strategies.

Skills

Team Leadership

Sales Strategy

Customer Service

Operational Efficiency

Job description

Job description

About the Role

We are seeking a dynamic and experienced Retail Manager to lead the operations of our retail store in Malaysia. This full-time position plays a vital role in ensuring seamless store performance and delivering an outstanding customer experience.

Key Responsibilities

• Team Leadership: Manage, mentor, and motivate a team of sales associates to achieve performance goals and foster a positive work environment.
• Store Operations: Oversee daily operations including inventory control, merchandising, and cash management to ensure efficiency and accuracy.
• Sales Strategy: Develop and execute effective sales strategies to meet and exceed store targets.
• Cross-Functional Collaboration: Work closely with corporate teams to align store activities with broader business objectives and uphold brand standards.
• Customer Experience: Ensure exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Process Improvement: Identify opportunities to enhance operational efficiency and implement cost-saving initiatives.
• Compliance: Ensure adherence to all relevant laws, regulations, and internal company policies.