RETAIL EXECUTIVE CUM (DIGITAL MARKETING)

Hochuanwatch; Johor; On-site; MYR 200,000 - 250,000; Full time

Job summary

An innovative company is seeking a Retail Executive cum Digital Marketing specialist to enhance brand growth through creative campaigns. This role involves providing excellent customer service, managing product displays, and achieving sales targets while also developing digital marketing strategies across social media and SEO. Join a dynamic team that values creativity and collaboration, and enjoy competitive rewards and leadership opportunities. If you're passionate about the watch industry and skilled in digital marketing, this is the perfect chance to make a significant impact in a fast-growing company.

Benefits

Leadership Opportunity

Career Growth

Collaborative Culture

Competitive Rewards

Qualifications

• 2 years of experience in retail or sales, preferably in luxury goods.
• Proven digital marketing experience with strong content creation skills.

Responsibilities

• Provide exceptional customer service and guide customers in product selection.
• Develop and implement digital marketing strategies across various channels.

Skills

Customer Service

Digital Marketing

Content Creation

SEO

Social Media Management

Analytical Skills

Graphic Design

Communication Skills

Education

Bachelor's Degree in Marketing or Related Field

Tools

Google Analytics

Meta Business Suite

Photoshop

Canva

CapCut

Job description

Job Description: Retail Executive cum Digital Marketing

We are seeking a creative, data-driven Retail Executive cum Digital Marketing specialist to develop and execute innovative campaigns that drive brand growth and engagement. Join our dynamic team to optimize digital channels, analyze performance, and deliver measurable results.

Responsibilities:

1. Provide exceptional customer service and guide customers through our product range to find the perfect watch to suit their needs.
2. Maintain an organized and visually appealing product display to showcase our watches.
3. Achieve daily, weekly, and monthly sales targets through proactive engagement with customers.
4. Assist with store operations and inventory management as required.
5. Participate in product training sessions to stay up-to-date with our latest collections.
6. Contribute to a positive and collaborative team environment.
7. Develop and implement digital marketing strategies across social media, SEO/SEM, email, and organic advertising.
8. Create engaging content (ads, emails, social posts) aligned with brand voice.
9. Monitor and analyze campaign performance using tools like Meta & Google Analytics and other e-commerce platforms.
10. Stay updated on industry trends and adjust strategies for maximum ROI.
11. Collaborate with design, content, and sales teams to ensure cohesive messaging.
12. Manage budgets, track KPIs, and conduct A/B testing to refine campaigns.

Requirements:

• Preferably with 2 years of experience in a customer-facing retail or sales role, preferably within the watch or luxury goods industry.
• Strong communication and interpersonal skills with the ability to engage and build rapport with customers; Mandarin speaking is preferred.
• A passion for the watch industry and a keen eye for detail.
• Excellent product knowledge and the ability to provide knowledgeable recommendations to customers.
• Confident in handling cash and transaction processing.
• A positive, enthusiastic, and team-oriented attitude.
• Proven digital marketing experience with a strong understanding of content creation, social media trends, and audience engagement strategies.
• Passionate about social media or TikTok live sharing to attract potential customers.
• Proficient in digital marketing tools (social media platforms, SEO tools).
• Strong graphic design skills using Photoshop, Canva, CapCut, and other design tools for creating marketing content.
• Proficiency in Google Analytics, Ads, Meta Business Suite, and email platforms.
• Analytical mindset with the ability to translate data into actionable insights.

Why Join Ho Chuan Watch?

• Leadership Opportunity: Shape the future of our marketing and lead a dynamic team.
• Career Growth: Be part of a fast-growing company that values innovation and bold ideas.
• Collaborative Culture: Join a passionate, forward-thinking team that celebrates creativity.
• Competitive Rewards: Enjoy an attractive salary, performance bonuses, and growth incentives.

Additional Information:

Interested candidates are encouraged to apply and answer the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following qualifications do you possess?
• How many years of experience do you have in a digital marketing role?
• Which web analytics tools are you experienced with?
• Which Adobe products are you experienced with?
• Do you have experience with SEO?
• Do you have experience with SEM?