Retail Department Leader/Assistant (Kota Kinabalu) (Have Large Retail Scale Exp)

KKV Supply Chain Sdn. Bhd.; Kota Kinabalu; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company seeks a Retail Department Leader/Assistant in Kota Kinabalu. This role involves managing sales, operations, product management, and team training within a dynamic retail environment. Ideal candidates should have substantial retail experience and strong analytical and communication skills. Flexibility to work shifts and travel for training is essential.

Qualifications

• 2-3 years of experience in retail store management, especially in large teams.
• Proficiency in retail operations and merchandising.
• Willing to travel for training.

Responsibilities

• Manage sales targets, staff rosters, and performance.
• Oversee daily inventory and ensure compliance with merchandising standards.
• Conduct service training and manage customer feedback.

Skills

Analytical skills

Communication skills

Team spirit

Flexibility

Tools

Office software

Job description

Retail Department Leader/Assistant (Kota Kinabalu) (Have Large Retail Scale Exp)

Add expected salary to your profile for insights.

Retail Department Leader/Assistant - Preferable start work on 1 week of September 2025 onwards

*Prefer candidates available on short notice

No working visa sponsorship available.

Job Title: Retail Department Leader/Department Assistant (subject to interview performance)

Department Leader's Responsibilities

1. Sales Management: Follow sales targets set by the store manager, manage staff duty roster and performance, analyze sales data, and plan strategic improvements based on market trends.
2. Operation Management: Supervise store staff to ensure standards in front store and storeroom management, report emergencies, and handle incidents to ensure safe operations.
3. Product Management: Oversee daily inventory and expiry date management, manage product loss, analyze product performance, and develop sales improvement plans.
4. Merchandising & Display Management: Ensure compliance with display standards, provide guidance on merchandising, and follow visual merchandising diagrams.
5. Training Management: Conduct service training, manage customer feedback, and ensure standardized store operations.
6. Financial Management: Manage cash safety, conduct internal audits, and ensure financial compliance.
7. Employee Management: Assist in recruitment, onboarding, training, and team management.

Job Requirements

• At least 2-3 years of experience in retail store management, preferably leading large teams or in FMCG/fast retailing sectors.
• Familiarity with retail operations, merchandising, manpower, and store management.
• Proficiency in office software, strong analytical skills.
• Excellent communication, coordination, team spirit, and execution skills.
• Flexibility to follow regional deployment.
• Alignment with company culture and values.
• Willing to work on weekends/rotating shifts (3 shifts).
• Willing to travel to Kuala Lumpur for training.

Additional Information

Expected salary should be added for insights. The application process includes questions about your experience, right to work, salary expectations, qualifications, and notice period.