Retail Department Assistant/Department Leader - Dataran Melaka

KKV; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the retail sector is seeking a Department Leader for their outlet in Dataran Melaka. The successful candidate will be responsible for managing sales, staff training, and operational excellence, contributing to a cheerful and energetic workplace culture. If you are adaptable, have strong analytical skills, and effective communication, apply now for a fulfilling career.

Benefits

Professional development opportunities

Unlimited growth opportunities

Young and energetic working culture

Qualifications

• Degree and above preferred.
• 2-3 years of retail management experience preferred.
• Proficient in English/Mandarin an advantage.

Responsibilities

• Manage staff and analyze sales data for improvement.
• Supervise store operations and ensure compliance.
• Conduct training for outlet staff.

Skills

Communication

Analytical Skills

Team Spirit

Execution Ability

Education

Degree

Tools

Office Software

Job description

Retail Department Assistant/Department Leader - Dataran Melaka

Last Updated on 02 Jul '25
Expiring on 11 Mar '26

FROM RM 2400 / month

• Professional development & Unlimited growth opportunities.
• Young, Cheerful, & Energetic working culture

*Job title will be subject to your working experiences.
*Prefer leading at least 3 retail team members
*Prefer start work on 2nd week of Sep 2025

Job Description

Department Leader's Job responsibilities:

• Follow up the sales turnover indicators set by the store manager,
• Manage staff duty rooster and performance tracking.
• Analyze sales data and plan a strategic improvement plan and pay attention to market trends of competitive products.

Operation Management

• Supervise outlet staff to execute front store and storeroom management according to standards.
• Report to store manager if there is emergencies case happen at stores and handle the incidence flexibly to ensure safe operations of the store.

Product Management

• Responsible for daily inventory management and product expiry date management
• Manage product loss according to company standards.
• Analyse product category performance to plan improvement plan and increase sales performance.
• Familiar with the display standards of the products, provide guidance and familiar to merchandising and display system.
• Follow VCM diagram to inspect and enhance store display.

Training Management

• Responsible for conducting service training for the outlet staff
• Manage customer service feedback and provide service guidance to the staffs.
• Ensure standardized process of the store operations.
• Manage daily cash safety, conduct internal self-examination in the store.
• Ensure store financial compliance.

Employee Management

• Assist in recruitment of outlet staffs.
• Onboarding new outlet staffs
• Provide training to new outlet staffs.
• Manage team members well.

Department Assistant 's Job responsibilities:

• Understand sales targets, share information and lead store assistant to achieve monthly sales targets.

Store Management

• Handle daily process of opening and closing stores
• Ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance) and achieve feedback of on-site information

Product Management

• Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.

Service Management

• Ensure store customer services satisfaction, cashiering/check-out counter service.
• Handle customer complaint
• Familiar with merchandising display standards and perform display adjustment

Operation Management

• Ensure daily cash and small notes.
• Ensure accuracy of invoices/receipt & cashiering

Requirements

• Degree and above are preferred/ 2-3 years and above of experiences in retail store management are preferred.
• Familiar with the operations of the retail store, merchandising, manpower management and store management.
• Familiar with office software and strong in analytic skill
• Good in communication and coordination, have team spirit and strong in execution ability.
• Flexible to follow company’s outlet and regional deployment.
• Recognize company’s corporate culture and values.
• Proficient in English/Mandarin communication will be added advantage
• Willing to travel to KKV Aeon Bandaraya Melaka for training period.
• Able to work in new set up store environment

Location:

Bandar Melaka, Melaka

Main Entrance - Dataran Pahlawan Melaka Megamall

Map

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