Retail Customer Service & Sales Associate

AS Watson Group; Penang; On-site; MYR 20,000 - 27,000; Full time

Job summary

AS Watson Group is seeking staff to provide professional customer service in a busy retail environment in Penang. You will assist customers, manage stock levels, and promote VIP membership while following Watson’s operating standards.

Candidates must be flexible to work retail hours including weekends and public holidays; full/part-time positions are available. A friendly, reliable, and customer-focused attitude is essential for success in this role.

Qualifications

• Possess pleasant personality and good communication skills.
• Good interpersonal & follow-up skills, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Assist in selling techniques to achieve targets.
• Perform cashier functions & promote Watson’s VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Communication skills

Interpersonal skills

Customer service

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

AS Watson Group is seeking staff to provide professional customer service in a busy retail environment in Penang. You will assist customers, manage stock levels, and promote VIP membership while following Watson’s operating standards.

Candidates must be flexible to work retail hours including weekends and public holidays; full/part-time positions are available. A friendly, reliable, and customer-focused attitude is essential for success in this role.