Retail Customer Service Associate

MOG Group of Companies; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in Johor Bahru is seeking a Full-time Retail Customer Service Associate. The role involves providing exceptional customer service in eyewear selection, promoting optical products, and ensuring customer satisfaction through fitting and adjustments. Flexible hours are available, and candidates with 2-3 years of relevant experience are encouraged to apply.

Benefits

Flexible hours

Qualifications

• 2-3 years of relevant work experience required.
• Knowledge of optical products and eyewear trends is a plus.

Responsibilities

• Provide exceptional customer service in eyewear selection.
• Promote and sell optical products including glasses and lenses.
• Assist with fitting and adjusting eyewear.

Skills

Communication

Customer Service

Teamwork

Job description

MOG Group of Companies – Johor Bahru, Johor

MOG Group of Companies is hiring a Full-time Retail Customer Service Associate in Bandar Johor Bahru, Johor Darul Ta'zim. Apply now to be part of our team.

Job Summary:

• Flexible hours available
• 2-3 years of relevant work experience required
• Expected salary: RM1,700 - RM5,000 per month

Responsibilities:

• Provide exceptional customer service by assisting customers in selecting the right eyewear based on their style, prescription, and budget.
• Help customers with frame and lens selection, ensuring a proper fit and comfort.
• Promote and sell optical products including glasses, contact lenses, and accessories.
• Assist with fitting and adjusting eyewear to ensure customer satisfaction.

Requirements:

• Minimum of 1-2 years of experience in a retail or optical environment.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work well in a team and independently.
• Knowledge of optical products and eyewear trends is a plus.

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