Retail Customer Experience Specialist

AS Watson Group; Johor; On-site; MYR 22,000 - 33,000; Full time

Job summary

AS Watson Group Malaysia is seeking a retail associate for Johor stores to deliver professional customer service, assist with stock levels, and support sales targets. The role includes cashier duties and promoting Watson’s VIP Member Cards, with flexible Full/Part-Time options.

You will follow Operations Standards and work closely with the team to ensure smooth store operations, exceptional service, and compliant procedures in a busy retail environment.

Qualifications

• Pleasant personality and good communication skills.
• Able to work retail hours including weekends and public holidays.
• Full/Part-Time positions available.
• Must possess at least PMR/PT3/SPM/STPM/A Level/Pre-U or a Professional Certificate.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson’s VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

Customer service

Cashier duties

Communication skills

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

AS Watson Group Malaysia is seeking a retail associate for Johor stores to deliver professional customer service, assist with stock levels, and support sales targets. The role includes cashier duties and promoting Watson’s VIP Member Cards, with flexible Full/Part-Time options.

You will follow Operations Standards and work closely with the team to ensure smooth store operations, exceptional service, and compliant procedures in a busy retail environment.