Retail Crew: Customer Delight & POS Pro

RT Pastry Holdings Berhad; Petaling Jaya; On-site; MYR 17,000 - 23,000; Full time

Benefits offered by this job

AL

ML

Bereavement

Marriage

Exam Leave Medical Claim

Medical Check Benefits Dental &Opt

Staff Card

Birthday Wedding Door Gift

Marriage Token

Newborn Staff Insurance Mobility Prog

Job summary

RT Pastry Holdings Berhad in Malaysia is seeking staff to provide friendly customer service, upsell & promote brand awareness. You will interact with customers, identify needs, take orders, handle payments, and assist with deliveries while maintaining a clean, organized workspace.

Role requires flexibility to meet customer demand, accurate record keeping for deliveries and inventory, and readiness to perform any other duties as assigned by a supervisor.

Qualifications

• Provide friendly customer service to customers.
• Upsell and promote brand awareness.
• Interact with customers and identify their needs and preferences.
• Operate cash registers and point-of-sale machines.
• Take orders and payments, answer phones, deliver orders, restock supplies.

Responsibilities

• Maintain cleanliness and organize workspace.
• Keep records relating to deliveries and inventory levels.
• Take customer information and ensure deliveries are fulfilled accurately and on time.
• Any other duties assigned by superior.

Skills

Customer service

Upselling

Interpersonal skills

Communication

POS operation

Cash handling

Order taking

Tools

POS system

Job description

RT Pastry Holdings Berhad in Malaysia is seeking staff to provide friendly customer service, upsell & promote brand awareness. You will interact with customers, identify needs, take orders, handle payments, and assist with deliveries while maintaining a clean, organized workspace.

Role requires flexibility to meet customer demand, accurate record keeping for deliveries and inventory, and readiness to perform any other duties as assigned by a supervisor.