Retail Coordinator

Alliance Supplies Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the retail sector is seeking an administrative support staff to oversee daily operations and ensure customer satisfaction. The ideal candidate will manage stock levels, assist customers with inquiries, and provide product demonstrations. This entry-level position welcomes fresh graduates fluent in Mandarin, English, and Malay, and offers an opportunity to develop professional skills in a dynamic environment.

Qualifications

• SPM/O-Level equivalent or proven experience in an administrative role.
• Fresh graduates welcomed.

Responsibilities

• Oversee daily retail operations to ensure smooth customer experience.
• Monitor stock levels and coordinate inventory replenishment.
• Provide product recommendations and assist with inquiries.

Skills

Fluency in Mandarin

Fluency in English

Fluency in Malay

Proficiency in Microsoft Office

Proficiency in Excel

Proficiency in Word

Education

SPM/O-Level equivalent

Job description

Responsibilities - Oversee daily retail operations to ensure smooth and efficient customer experience.
- Monitor stock levels, coordinate inventory replenishment, and ensure product availability.
- Provide product recommendations and technical guidance to walk-in customers and showroom visitors.
- Assist customers with inquiries, quotations, and basic product demonstrations, particularly on plumbing or sanitary ware.
- Conduct regular stock checks and coordinate with warehouse or procurement teams for restocking.
- Deliver excellent customer service by addressing customer needs, handling complaints professionally, and following up on after-sales issues.
- Record and escalate customer feedback to improve service quality.
- Support order processing, invoicing, and follow-up with the sales/admin team on delivery or collection.
- Coordinate with sales, logistics, and warehouse teams to ensure accurate and timely product fulfilment.
- Assist in generating basic sales or stock reports when required.

Job Location Kuala Lumpur

Other Location -

Years of Experience 0

Age Range of Candidate -

Monthly Salary -

Requirements - SPM/O-Level equivalent and above, or with proven experience in administrative role.
- Fresh graduates who are fluent in Mandarin, English or Malay are welcomed.
- Proficiency in Microsoft Office, Excel and Word.

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Email: [e-mail], [e-mail], [e-mail]