Retail Associate - Nike (JPO)

Nike; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

Nike is seeking an 'Athlete' for its Women's department at Johor Premium Outlets, Malaysia. The role involves providing premium customer service, managing various retail tasks, and being an integral part of the team. A Secondary School completion is required, along with the ability to communicate effectively in English and perform basic math. Join us for an opportunity in a dynamic team environment with competitive compensation and benefits.

Benefits

Access to latest Nike products

Competitive compensation and benefits package

Qualifications

• Must have a Secondary School completion certificate.
• One or more years of customer service and/or retail experience preferred.
• Able to perform basic math functions.

Responsibilities

• Provide world-class service to the consumer using four service principles.
• Assist in executing daily retail operations to ensure premium service.
• Develop positive relationships with consumers and teammates.

Skills

Basic math functions

Verbal and written English communication

Customer service

Team collaboration

Education

Secondary School completion certificate

Job description

WHO ARE WE LOOKING FOR?

Work Hard. Play Hard.

You're a natural leader, a motivator and always up for a challenge. Nike is looking for the next Athlete to join our Women's department team at Nike Johor Premium Outlets, Malaysia.

Are you ready?

As a Nike DirectAthlete,you provide world-class service to the consumer using the four service principles:

KNOW:Build an authentic connection with consumers by getting to know them to guide their journey.
EQUIP:Credible Athletes equip consumers through product and service knowledge and expertise.
ENGAGE:Connect with consumers by inviting them to engage with Nike.
INSPIRE:Inspire by creating an emotional connection to the brand between the consumer and Nike.

WHAT WILL YOU WORK ON?

As a Nike DirectAthlete,you are passionate about Nike products and services. You will demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom. You will deliver the best possible service and attention to all consumers. Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning. You will develop positive relationships with consumers and teammates and be an active member of the store community by attending and supporting store events. You will model reliability and flexibility by being able to work varied hours and days to meet the needs of the business. You will maintain knowledge of various store departments and be available to operate the cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

WHAT YOU BRING

• Must have a Secondary School completion certificate
• Able to perform basic math functions, including addition, subtraction, multiplication, and division
• Able to effectively communicate in verbal and written English
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• One or more years of customer service and/or retail experience preferred

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience.