Retail Associate 1MK (Mont Kiara)

Blair & Associates Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company specializing in batik is seeking a Retail Associate to enhance customer experiences in their boutique. The role involves managing store operations, providing excellent customer service, and ensuring smooth payment processes. Candidates should possess strong communication skills, a positive attitude, and the ability to multitask effectively in a vibrant retail environment.

Benefits

Medical insurance covered RM600 per year

Annual Leave (8 Days)

Public liability Insurance

EPF/EIS/SOCSO

Qualifications

• Working experience in retail is required.
• Positive attitude and willingness to learn.
• Good writing and public speaking skills in English.

Responsibilities

• Assist customers, manage daily operations, and reconcile payments.
• Submit sales and customer feedback reports to management.
• Ensure inventory management and product knowledge.

Skills

Customer service

Communication

Multitasking

Problem solving

Organization

Education

Bachelor

Job description

Retail Associate is responsible for assisting customers as they shop within a store.

Their duties include greeting customers, answering questions related to the merchandise and store policies, and locating items for customers. He or she must have excellent customer service and communication skills (in English), able to multi-task, problem solve, and manage the daily operations of the boutique effectively.

Responsibilities:

● Collect all customer payments related to boutique and reconcile daily with management

● Oversee Retail operations including cashier, customer service, inventory and security on a daily basis

● Maintain a strong knowledge of all products, pricing, promotion

● Ensure interior and exterior of store is kept to company's standards including ironing or products, dusting shelves, rotating products, and following daily cleaning guidelines

● Ensure barcodes are printed and on the new or replenished products

● Track all goods movement or sales and replenish inventory on weekly basis

● Conduct monthly stock take

● Ensure prompt ordering and receiving of products into the system (within 24 hours of receiving goods)

● Collect customer data and upload in Shopify or CRM system for marketing
emails

● Submit weekly customer feedback report to management

● Submit daily, weekly and monthly sales reports to management

● Run store to achieve sales target set by the company

● Promote the story and products of Batik Boutique with enthusiasm and professionalism to customers

● Flexible with doing tasks required for the company assigned by the supervisor (e.g., assist colleagues in any department)


Requirements:

● working experience in the in the related field is required for this positi

● Positive attitude towards work, ability to adapt to new changes and willing to learn

● Pleasant, well-groomed, confident and service orient

● Good writing and public speaking skills in English language

● Able to multitask, organize and meet deadlines in timely manner

● Work 5 days per week (scheduled up to 45 hours weekly) (Duty Roaster)

What can you expect from us?

● Impact: We are actively empowering and connecting communities to a better financial future through the global expansion of batik. Join our team if you want to help us achieve that mission.

● Culture: We take our work seriously and expect results, while also maintaining a family like culture that values each and every person. We can only create magic when we have a little bit of fun.

Job Info & Requirement

Contract Type Full-time

Job Type Non-Executive

Experience Level < 1 year

Job Categories Retail/Promoters

Preferred Bachelor

Language Required English, Bahasa Malaysia

Nationality Preferred Malaysians Only

All Genders

Own Transport None

Salary & Other benefits

RM 1,800 to RM 2,300 per month

Other Benefit (Optional) -EPF/EIS/SOCSO-Public liability Insurance (Store)-Medical insurance covered 600 per year (RM50 Monthly)-Annual Leave (8 Days)-45 Hours Working Period-Salary Range RM1,800.00 - RM2,300.00Send us your resume: [e-mail]

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