Retail Associate

Niche Retailing; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury retail company is seeking a Retail Sales Associate in Kuala Lumpur. The successful candidate will engage with customers, promote products, and ensure excellent service. Applicants should have at least 1 year of experience in luxury retail, be fashion savvy, and possess strong communication skills in English and Bahasa Malaysia.

Qualifications

• Minimum 1 year of experience in luxury retail industry.
• Willing to work on rotational shifts, weekends and public holidays.

Responsibilities

• Understand customer needs and recommend merchandise.
• Drive individual sales and promote products.
• Assist in daily store operations including cash management and stock care.

Skills

Customer oriented

Fashion savvy

Positive attitude

Good command in English

Good command in Bahasa Malaysia

Mandarin (added advantage)

Education

SPM, Professional Certificate, Diploma or Bachelor's Degree in any field

Job description

• Understand customer needs and choices, and able to recommend merchandise based on their desires.
• Customer development and engagement, build long-term relationship with customers.
• Provide excellent after-sale-service, i.e. follow-up calls to customer etc. to optimise every selling opportunity.

2. Drive the Sales

• Work to achieve individual sales and store target.
• Promote products and optimise sales opportunities.
• Execute sales strategies and action plans implemented by managers.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Assist in daily store operations such as but not limited to cash management, visual merchandising and display, monthly stock count, proper care of stocks, and keep the store area clean and tidy at all times.

Requirements:

• Candidate must possess at least a SPM, Professional Certificate, Diploma or Bachelor's Degree in any field.
• Minimum 1 year of experience in luxury retail industry.
• Fashion savvy and passion in luxury fashion.
• Good command in English and Bahasa Malaysia. Able to speak Mandarin will be an added advantage.
• Customer oriented and enjoy interacting with customers.
• Positive attitude and highly motivated individuals.
• Willing to work on rotational shifts, weekends and public holidays.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? How many years' experience do you have as a Retail Sales Associate? How would you rate your Mandarin language skills? Which of the following languages are you fluent in? Are you available to work public holidays? Do you have experience in a sales role? Are you available for shift work?

What can I earn as a Retail Sales Associate