Retail Assistant (Toppen)

Rainbow Distribution Sdn. Bhd.; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Job summary

Join a dynamic retail team at a forward-thinking company where your passion for products and customer service will shine. This role offers the opportunity to engage with customers, meet sales targets, and contribute to a vibrant outlet environment. With responsibilities ranging from executing promotions to maintaining a clean and organized space, you will play a crucial part in enhancing the customer experience. Ideal for fresh graduates or those with retail experience, this position promises growth and the chance to make a meaningful impact in the retail sector.

Benefits

Annual Leave

Medical Benefits

Staff Purchase

Qualifications

• Minimum education level: SPM.
• 1 year of experience in retail preferred.

Responsibilities

• Meet personal sales targets and contribute to outlet sales goals.
• Provide exceptional customer experience and address inquiries.
• Execute outlet promotions effectively to boost sales.

Skills

Customer Service

Communication Skills

Sales Target Achievement

Education

SPM

Job description

Job Responsibility

• Demonstrate a strong knowledge and passion for the products and services offered.
• Meet personal sales targets and contribute to achieving the overall outlet sales goals.
• Provide an exceptional customer experience by addressing inquiries and recommending relevant products and services based on customer needs.
• Support the implementation of effective customer service channels and solutions to address customer concerns.
• Execute outlet promotions effectively to boost sales and enhance the customer experience.
• Gather customer feedback and analyze their needs to suggest new products or services to management.
• Prepare sales and service reports as requested by the outlet manager.
• Participate in daily opening and closing procedures, as well as stock-taking in accordance with standard operating procedures (SOPs).
• Assist in ad-hoc roadshows and events to achieve sales targets.
• Maintain a clean and organized outlet and ensure retail fixtures and demo units are displayed properly.
• Contribute to the teamâs success by accomplishing other related tasks as needed.
• Perform additional duties as assigned.
  
  

Job Requirements

• Minimum education level: SPM.
• Ideally, 1 year of experience in the retail industry.
• Proficient in both Bahasa Malaysia and English.
• Fresh graduates or school leavers are encouraged to apply.
• Strong customer service and communication skills.
• Willingness to work in rotational shifts, on weekends, and public holidays.
  
  

Job Benefits

• Annual leave
• Medical benefits
• Staff Purchase