Retail Assistant (Setia City Mall)

Muji Malaysia Sdn Bhd; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the retail sector is seeking a retail associate to assist in achieving sales goals and provide excellent customer service. This role involves inventory management, effective communication, and a proactive sales approach. Candidates with a passion for retail and good interaction skills are encouraged to apply, offering a competitive salary and opportunities for training and development.

Benefits

Competitive Salaries

Training & Development

Health & Wellness

Qualifications

• 1 - 2 years of retail experience will be an added advantage.
• Fresh graduates are also encouraged to apply.
• Positive attitude and passion for the retail industry.

Responsibilities

• Assist in achieving daily and monthly sales budget.
• Provide product information and service to customers pro-actively.
• Monitor and check goods with expiry date.

Skills

Communication skills

Customer service skills

Team player

Education

Minimum SPM

Job description

Job Responsibility

• Assist in achieving daily and monthly sales budget.
• Assist in carrying out the weekly sales action plan at their assigned areas or departments
• Provide product information and service to customers pro-actively
• Greet and assist customer at the sales floor attentively
• Assist in receiving, counting of stocks, tagging and labeling
• Monitor and check goods with expiry date (Health & Beauty / Food)
• Do daily/weekly housekeeping
• Assist in tagging sensor tag, especially for garment
• Actively feedback on fast and slow moving stock
• Maintain the work area by adhering to the safety standards as required
• Perform daily stock replenishment
• Assist the cashier at the Checkout point when required
• Responsible in the reporting of price error
• Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration)
• Demonstrate appropriate customer service skills as according to the Muji standard
• Provide effective and efficient service to assist the customers of all aspects
• Gather feedback from customer and suggest improvement for the areas to the superior
• Ensure stock sold by first in first out to avoid an increase of aging merchandise
• Report on any discrepancy of stock holding against the system
• Ensure all available stock are being displayed
  
  

Job Requirements

• Good communication skills in English & Bahasa Malaysia
• Minimum SPM with 1 â 2 years of retail experience will be an added advantage
• Fresh graduates are also encouraged to apply
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player
  
  

Job Benefits

• Competitive Salaries: We believe in compensating our employees fairly for their hard work and dedication. Our salaries are competitive and reflective of industry standards.
• Training & Development: Opportunities for employees to enhance their skills and knowledge, often through workshops, courses, or other development programs.
• Health & Wellness: We believe in taking care of our employees' physical and mental health. That's why we offer comprehensive health insurance, as well as wellness programs and resources to help our team members stay healthy and happy.