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Retail Assistant cum Customer Service

Helipro Enterprise Sdn. Bhd.

Selayang Municipal Council

On-site

MYR 20,000 - 30,000

Full time

21 days ago

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Job summary

Join a dynamic team at a forward-thinking company where customer service is at the forefront. As a key member of the store, you will engage with customers, provide product information, and ensure a pleasant shopping experience. Your role will involve handling transactions, restocking shelves, and supporting daily operations, all while fostering a positive atmosphere. If you are enthusiastic, customer-oriented, and ready to contribute to a vibrant retail environment, this opportunity is perfect for you.

Qualifications

  • Strong communication and interpersonal skills are essential.
  • Must be customer-oriented with a positive attitude.

Responsibilities

  • Greet and assist customers in-store and handle inquiries.
  • Maintain store cleanliness and support daily operations.

Skills

Good communication skills
Interpersonal skills
Customer-oriented attitude
Basic computer knowledge

Job description

Responsibilities
  1. Greet and assist customers in-store
  2. Provide product information and recommendations
  3. Handle payments, refunds, and exchanges
  4. Restock shelves and maintain store cleanliness
  5. Support daily store operations and perform basic administrative tasks
  6. Handle customer inquiries via email, WhatsApp, and walk-ins
Requirements
  1. Good communication and interpersonal skills
  2. Customer-oriented with a positive attitude
  3. Able to work independently and as part of a team
  4. Basic computer or POS knowledge is a plus

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