Retail Assistant - (Bukit Merah)

Phoon Huat Pte. Ltd.; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Ipoh, Malaysia, seeks an enthusiastic individual for customer service roles. Candidates with a positive attitude are encouraged to apply, regardless of prior experience, as training will be provided. Responsibilities encompass assisting customers, managing stock, and performing cashier duties. A good command of English and the ability to handle 10kg are essential.

Benefits

5 workdays rotating shifts

Quarterly Retail Incentive

13th month bonus (AWS)

Staff discount for purchases

Medical coverage

Qualifications

• Retail experience preferred but not necessary; training will be provided.
• Able to understand English.
• Able to carry load 10kg and above.

Responsibilities

• Ensure customer service excellence by greeting and assisting customers.
• Replenish and arrange merchandise according to SOP.
• Perform cashiering duties and manage customer exchanges.
• Maintain retail outlet displays and general housekeeping.

Skills

Customer service excellence

Good communication skills

Team player

Positive attitude

IT literacy

Education

GCE 'O' or 'N' level

Job description

Why Join Us?

• 5 workdays rotating shifts (Inclusive weekends and Public Holidays )
• Quarterly Retail Incentive (performance based).
• AWS (13th month bonus).
• 10% Staff discount for purchases from Phoon Huat/Redman.
• Quarterly Redmanshop.com Loyalty Points.
• Birthday incentive Redmanshop.com Loyalty Points.
• Inpatient & Outpatient Medical Coverage

Responsibilities

• Deliver customer service excellence by greeting walk-in customers, attending to their shopping enquiries, promoting products to them and assisting with the order fulfilment processes.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.
• Perform out-of-stock, quality, and expiry checks.
• Perform price tagging and ensure accuracy.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Create and maintain retail outlet displays.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Participate in stock-take.

Requirements

• Candidates with retail experience preferred but not necessary, training will be provided.
• Minimum GCE 'O' or 'N' level.
• Good team player, and able to work independently.
• Positive attitude and friendly disposition.
• Good communication and interpersonal skills.
• Able to read and understand English.
• IT literacy will be added advantage.
• Able to carry load 10kg and above.
• Singaporean welcome to apply!