Retail Assistant (Bakery)

Suanson Specialty Cakes; Kuala Lumpur; On-site; MYR 20,000 - 40,000; Full time

Job summary

An established industry player is looking for a motivated Retail Assistant to join their bakery team in Kuala Lumpur. This full-time role is perfect for someone passionate about customer service and baked goods. You will greet customers, provide recommendations on specialty cakes, and ensure a pleasant shopping experience. The company values a positive work environment and offers opportunities for career growth, work-life balance initiatives, and comprehensive benefits. If you have a friendly attitude and enjoy working in a dynamic setting, this is the opportunity for you!

Benefits

Career Development Opportunities

Work-Life Balance Initiatives

EPF and Socso

Personal Accident Insurance

Medical Benefits

Qualifications

• Experience in retail or customer service, preferably in food and beverage.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Greeting and assisting customers in a friendly manner.
• Operating the cash register and processing transactions accurately.
• Maintaining cleanliness and presentation of the retail space.

Skills

Customer Service

Communication Skills

Attention to Detail

Cash Handling

Interpersonal Skills

Job description

About the role

We are seeking a motivated and customer-focused Retail Assistant (Bakery) to join our team at Suanson Specialty Cakes in Bangsar, Kuala Lumpur. As a Retail Assistant, you will be responsible for providing exceptional customer service and supporting the efficient operation of our bakery retail outlet. This is a full-time position. Part-time position is also available.

What you'll be doing

• Greeting and assisting customers in a friendly and professional manner
• Providing knowledgeable recommendations on our range of specialty cakes and baked goods
• Operating the cash register and processing customer transactions accurately
• Maintaining the cleanliness and presentation of the retail space
• Restocking and organising product displays
• Supporting the bakery team with various tasks as needed

What we're looking for

• Experience in a retail or customer service role, preferably in the food and beverage industry
• Excellent communication and interpersonal skills with a friendly, helpful attitude
• Strong attention to detail and ability to work efficiently in a fast-paced environment
• Basic numeracy skills and cash handling experience
• A genuine interest in baked goods and a passion for providing exceptional customer service

What we offer

At Suanson Specialty Cakes, we pride ourselves on creating a positive and supportive work environment. In addition to a competitive salary, we offer a range of benefits including:

• Opportunities for career development and growth
• Work-life balance initiatives
• EPF, Socso and Personal Accident insurance
• Medical benefit

About us

Suanson Specialty Cakes is a renowned bakery known for its high-quality, innovative cakes and baked goods. With a strong focus on using only the finest ingredients, we have built a reputation for creating delicious and visually stunning desserts that delight our customers. As a growing business, we are committed to providing a rewarding and fulfilling work environment for our team.

If you're passionate about providing exceptional customer service and have a love for baked goods, we'd love to hear from you. Apply now to join our team!