Retail Assistant

DURIANBB INTERNATIONAL SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local retail establishment in Kuala Lumpur is seeking a Retail Assistant to greet customers and help them find their dining spot. The role includes assisting with beverage orders and promoting products. Ideal candidates should have customer service experience and the ability to support a team in a vibrant retail environment. Benefits include medical claims and group medical insurance.

Benefits

Medical claims for GP

Group medical insurance coverage

Overtime claims for frontline staff

Qualifications

• Experience in a retail or customer service environment.
• Ability to promote products and assist customers effectively.
• Basic knowledge of cashier operations.

Responsibilities

• Greet customers and lead them to the dining area.
• Assist customers with beverage orders.
• Promote company products to customers.
• Handle cashier duties, including payments and receipts.
• Support team and adhere to company standards.

Skills

Greeting Customers

Customer Support

Customer Inquiries

Retail Operations

Stored Procedure

Point Of Sale

Customer Complaint Resolution

Product Knowledge

Job description

This job is a Retail Assistant who greets customers and helps them find their dining spot. You’ll assist with beverage orders and promote products. You might like this job because it lets you engage with people and share great offerings!

• Greeting customers, lead the customers to the dining area;
• To assist customers in beverage ordering;
• To promote the company products to the customers;
• To assist at collection counter.

Job Requirements

1. Prepare and serve drinks for customers.
2. Explain and promote company products to customers.
3. Handle customer service – answer questions and give good service.
4. Basic cashier work – collect payment and issue receipt.
5. Support team and follow company’s rules and standard.

Skills

• Greeting Customers
• Customer Support
• Customer Inquiries
• Retail Operations
• Stored Procedure
• Point Of Sale
• Customer Complaint Resolution
• Product Knowledge

Company Benefits

Medical

• Medical claims for GP

Group Medical Insurance

• Group medical insurance coverage
• Overtime claims for frontline staff working beyond standard hours