Retail Admin Executive

GMG; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a global well-being company as a Retail Admin Executive, where you'll support the retail team in managing administrative tasks and ensuring operational efficiency. This role offers a dynamic environment where you can utilize your organizational skills and attention to detail to enhance customer service and streamline processes. As part of a company with over 120 brands across 12 countries, your contributions will be pivotal in driving success and maintaining high standards in retail operations. If you're passionate about retail and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 3+ years experience in retail administration or similar roles.
• Must be proficient in relevant software tools.

Responsibilities

• Assist in managing retail administration tasks and operations.
• Ensure accurate data entry and reporting for management review.

Skills

Attention to Detail

Organizational Skills

Time Management

Multitasking

Interpersonal Skills

Fluency in Malay

Fluency in English

Education

Diploma in Business Administration

Degree in Business Administration

Tools

Sales Administration Software

Job description

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GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

The role:

The Retail Admin Executive will be responsible for supporting the retail team by managing administrative tasks, ensuring efficient operation of retail activities, and maintaining excellent customer service standards. This role involves coordination with various departments, handling order processing, and maintaining accurate records.

Reporting to the General Manager, you will be responsible to:

• Assist the operation of Retail administration team;
• Ensure that all data in the sales administration system is accurate and up-to-date;
• Maintain up-to-date reports for management review, analyzing sales data, and providing insights for decision-making and sales admin operation strategy improvement;
• Ensure that all administration processes are carried out in accordance with standard procedures and requirements;
• Implement a proper filing system to ensure timely access and organization;
• Ensure adherence to the Standard Operating Procedures (SOP) for Retail Operation administration, including budget control processes;
• Attend to inquiries and complaints, taking appropriate actions to resolve issues promptly and ensure customer satisfaction;
• Prepare and/or compile reports as required;
• Attend to any other tasks assigned by the Management.

Requirements:

• Candidates must possess at least a Diploma / Degree in Business Admin or equivalent.
• Minimum 3 years related working experience in the field.
• Must be fluent in Malay & English.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Proficient in using relevant software and tools for administrative tasks.
• Ability to multitask and work under pressure in a fast-paced environment.
• Possess a good attitude, result-oriented, and a team player.
• Good interpersonal skills and ability to work independently.

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Your application will include the following questions:

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a manager / team lead?
• What's your expected monthly basic salary?
• Do you have order processing experience?
• How many years' experience do you have as an Assistant Manager?
• How much notice are you required to give your current employer?
• How many years' experience do you have in the retail industry?

Retail & Consumer Products 101-1,000 employees

A Global Well-being Company with 120+ brands across 12 countries and over 10,000+ employees. We are GMG, Born to Win!

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. On a mission to inspire others to live well and win in ways that make the world better.

With a diversified portfolio of leading sports and over 650 stores globally, inspiring and empowering active lifestyles is at the core of what we do. Our global portfolio features both home-grown concepts and international powerhouse brands.

A Global Well-being Company with 120+ brands across 12 countries and over 10,000+ employees. We are GMG, Born to Win!

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. On a mission to inspire others to live well and win in ways that make the world better.

With a diversified portfolio of leading sports and over 650 stores globally, inspiring and empowering active lifestyles is at the core of what we do. Our global portfolio features both home-grown concepts and international powerhouse brands.

What can I earn as an Administration Executive?