Restaurant Supervisor - Alila Bangsar Kuala Lumpur

Hyatt Hotels Corporation; Kuala Lumpur; On-site; MYR 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Restaurant Supervisor in Kuala Lumpur, where your leadership will enhance guest experiences and uphold the brand's excellence. In this dynamic role, you will oversee daily operations, mentor your team, and ensure impeccable service in a luxury dining environment. Your expertise in hospitality will help create memorable experiences for guests while fostering a collaborative atmosphere among staff. This is an exciting opportunity to contribute to a renowned establishment that values culture and exceptional service.

Qualifications

• Proven experience in a supervisory role within luxury hotel F&B or fine dining.
• Natural leadership abilities with a passion for mentoring teams.

Responsibilities

• Take full ownership of daily restaurant operations, ensuring smooth service.
• Lead and motivate the service team during shifts, setting the standard for hospitality excellence.

Skills

Leadership

Service Skills

Problem-Solving

Attention to Detail

Tools

POS Systems

Job description

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Bars/Restaurants/Outlets

Entry Level Manager

Full-time

Summary

Join Our Team as a Restaurant Supervisor at Alila Bangsar Kuala Lumpur!

As a Restaurant Supervisor, you’ll be the backbone of our dining outlet’s daily operations, ensuring seamless service while mentoring the team to deliver Hyatt’s signature hospitality. Your hands-on leadership will elevate guest experiences and uphold the Alila brand’s excellence.

What You’ll Do

• Take full ownership of daily restaurant operations, ensuring smooth service from opening to closing
• Lead and motivate the service team during shifts, setting the standard for hospitality excellence
• Train and develop team members on Hyatt service standards, product knowledge, and upselling techniques
• Maintain impeccable cleanliness and organization throughout the dining area
• Resolve guest concerns promptly with professionalism and care
• Work closely with kitchen and bar teams to ensure seamless coordination
• Monitor inventory levels and assist with stock management
• Uphold all food safety, hygiene, and licensing regulations

Qualifications

What We’re Looking For

• Proven experience in a supervisory role within luxury hotel F&B or fine dining
• Natural leadership abilities with a passion for mentoring teams
• Exceptional service skills and attention to detail
• Strong problem-solving skills and ability to think on your feet
• Knowledge of restaurant operations, including POS systems and reservations
• Understanding of food safety standards (HACCP certification preferred)
• Flexibility to work various shifts, including weekends and holidays