Restaurant Supervisor

Tsukiji Fresh Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Japanese restaurant in Kuala Lumpur is seeking an experienced Restaurant Supervisor. This role involves overseeing restaurant operations to ensure exceptional dining experiences, managing staff, and maintaining high service standards. The ideal candidate will possess strong leadership skills and a passion for the hospitality industry.

Benefits

Competitive salary and bonus structure

Comprehensive medical and insurance benefits

Opportunities for career advancement

Collaborative company culture

Discounts on food and beverages

Qualifications

• At least 2 years of experience in a similar restaurant supervisor or floor manager role.
• Strong leadership and people management skills.
• Excellent communication and customer service skills.

Responsibilities

• Supervise and manage a team of waitstaff for efficient service.
• Monitor food preparation and presentation standards.
• Handle customer queries and ensure compliance with regulations.

Skills

Leadership

Customer Service

Problem Solving

Job description

About the role

We are seeking an experienced and dedicated Restaurant Supervisor to join our team at TSUKIJI FRESH SDN. BHD. in Kuala Lumpur City Centre, Kuala Lumpur. This is a full-time role where you will be responsible for overseeing the day-to-day operations of our restaurant to ensure a seamless and exceptional dining experience for our customers.

What you'll be doing

• Supervise and manage a team of waitstaff to ensure efficient and courteous customer service
• Monitor and maintain high standards of food preparation, presentation and table service
• Organise and oversee staff scheduling, training and performance management
• Handle customer queries, concerns and complaints in a professional and timely manner
• Ensure compliance with all health, safety and hygiene regulations
• Assist in inventory management and cost control
• Collaborate with the kitchen team to ensure smooth flow of service
• Contribute to the development and implementation of new initiatives to enhance the customer experience

What we're looking for

• At least 2 years of experience in a similar restaurant supervisor or floor manager role
• Strong leadership and people management skills with the ability to motivate and inspire a team
• Excellent communication and customer service skills
• Thorough understanding of food and beverage operations, including inventory management and cost control
• Problem-solving and decision-making abilities to handle challenges efficiently
• Passion for the hospitality industry and a commitment to delivering exceptional customer experiences

What we offer

At TSUKIJI FRESH SDN. BHD., we are committed to providing a supportive and rewarding work environment for our employees. As a Restaurant Supervisor, you can expect:

• Competitive salary and bonus structure
• Comprehensive medical and insurance benefits
• Opportunities for career advancement and professional development
• A collaborative and inclusive company culture
• Discounts on food and beverages

About us

TSUKIJI FRESH SDN. BHD. is a leading provider of authentic Japanese dining experiences in Kuala Lumpur. With a focus on quality, innovation and exceptional customer service, we have established a reputation for being one of the most sought-after Japanese restaurants in the city. Join our team and be a part of our continued growth and success.

If you are excited about this opportunity and believe you have the necessary skills and experience, we encourage you to apply now.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Restaurant Supervisor? Do you have customer service experience? How many years of people management experience do you have? Do you have experience with inventory management? Which of the following languages are you fluent in?

What can I earn as a Restaurant Supervisor