Restaurant Supervisor

Haha Buffet Steamboat & BBQ Sdn Bhd; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading restaurant in Kuala Lumpur is seeking a Supervisor to oversee buffet operations, ensure guest satisfaction, and maintain high service and food safety standards. This role involves training staff and managing daily reports, inventory, and purchasing tasks. Ideal candidates will have experience in F&B, with a strong emphasis on leadership and hygiene.

Qualifications

• 1 year of experience in restaurant/F&B, buffet preferred. Open to candidates with no experience.
• Hygiene oriented, good communication and customer service skills.

Responsibilities

• Oversee buffet setup, replenishment, and breakdown.
• Supervise, train, and mentor buffet staff.
• Ensure high service standards and food safety.

Skills

Leadership

Communication

Customer Service

Food Safety Knowledge

POS Proficiency

Job description

Operations: Oversee buffet setup, replenishment, and breakdown; ensure food safety and hygiene; ensure restaurant run smooth during business hours
运营: 监督自助餐的设置、补给和收档；确保食品安全和卫生；确保餐厅在营业时间内顺畅运营。

Leadership: Supervise, train, and mentor buffet staff; conduct briefings; monitor performance; address staff concerns.
领导力： 监督、培训和指导自助餐员工；进行班前简报；监控员工表现；解决员工疑虑。

Guest Service: Welcome guests; address complaints promptly; ensure high service standards.
客户服务： 热情迎接客人；及时处理投诉；确保高标准的客户服务。

Complete daily reports; assist with inventory; assist with purchasing.
行政： 完成每日报告；协助库存管理；协助采购。

Experience: 1 years in restaurant/F&B (buffet preferred). No experience is welcome too.
经验： 1年餐厅/餐饮服务经验（有自助餐经验者优先）。欢迎无经验者。

Skills: Leadership, good communication & customer service, food safety knowledge, POS proficiency.
Hygiene oriented
技能： 领导能力、良好的沟通和客户服务能力、食品安全知识、POS系统操作。注重卫生。

监督日常运营。确保食品质量。管理外籍员工、库存和清洁，并确保愉快的用餐体验。