Restaurant Reservation Assistant

St. Regis Hotels & Resorts; Kuala Lumpur; On-site; MYR 24,000 - 42,000; Full time

Job summary

St. Regis Hotels & Resorts in Kuala Lumpur is seeking an F&B Service Expert to deliver exceptional guest experiences during banquets and events. You will set tables, coordinate with kitchen, greet guests, and maintain service standards throughout shifts.

The ideal candidate has at least 1 year of related experience, a high school diploma or equivalent, and a professional appearance. This full-time, non-management role requires the ability to stand long hours and work in a dynamic luxury hotel

Qualifications

• High school diploma or GED.
• Minimum 1 year of related food and beverage service experience.
• Ability to stand for extended periods and carry items up to 25 pounds.

Responsibilities

• Set tables and assist with banquet service.
• Coordinate with kitchen and event staff.
• Welcome guests and ensure exceptional service.
• Maintain safety and cleanliness.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Additional Information

Job Number: 26137720

Job Category: Food and Beverage & Culinary

Location: No 6 Jalan Stesen Sentral 2, Kuala Lumpur Wilay 50470, Malaysia VIEW ON MAP

Schedule: Full Time

Located Remotely?: N

Position Type: Non-Management

POSITION SUMMARY – F&B And Event Service Expert

Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.