Restaurant Operations Manager — Lead, Develop & Elevate Service

Chili's Malaysia; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Staff meals provided

Health insurance

Free parking

Promotion opportunities

Job summary

Jora Malaysia is seeking a Restaurant Manager to oversee daily operations across locations in Kuala Lumpur, driving high standards and profitability while leading a motivated team.

The ideal candidate holds a Diploma or Degree, demonstrates strong leadership, and is fluent in Bahasa Malaysia and English. Fresh graduates are welcome to apply, with competitive salary, incentives, and growth opportunities in a dynamic F&B environment.

Qualifications

• Diploma/degree in any field; Fresh graduates encouraged to apply.
• Experience in F&B, hospitality, retail or customer service is an advantage.
• Fluent in Bahasa Malaysia and English.
• Strong leadership and interpersonal skills.
• Positive attitude, responsible, team player.
• Ability to work in a fast-paced environment; willing to work shifts, weekends and public holidays.

Responsibilities

• Oversee daily restaurant operations to ensure efficient service and high standards.
• Lead, supervise, and develop team members to achieve operational goals.
• Monitor sales performance, manage costs, and drive profitability.
• Ensure compliance with policies, hygiene, and safety regulations.
• Handle customer feedback and resolve issues professionally.
• Manage inventory, ordering, and stock control.
• Prepare staff schedules to ensure optimal manpower planning.

Skills

Leadership

Customer service

Communication

Teamwork

Problem-solving

Multilingual BM/English

Education

Diploma/ Degree

Fresh graduates welcome

Job description

Jora Malaysia is seeking a Restaurant Manager to oversee daily operations across locations in Kuala Lumpur, driving high standards and profitability while leading a motivated team.

The ideal candidate holds a Diploma or Degree, demonstrates strong leadership, and is fluent in Bahasa Malaysia and English. Fresh graduates are welcome to apply, with competitive salary, incentives, and growth opportunities in a dynamic F&B environment.