Restaurant Manager

Mirage Servitium Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading restaurant in Shah Alam seeks a skilled Restaurant Manager to oversee operations and lead a team of 20 employees. Ideal candidates will have a minimum of 2 years of management experience and possess excellent communication and customer service skills. Responsibilities include maintaining high food quality, managing inventory, and ensuring a positive dining experience for guests. The position offers various benefits, including bonuses and professional development opportunities.

Benefits

EPF

SOCSO

Employee Discount on company products/services

Medical Leave

Performance Bonus

Public Holiday Substitution

Professional Career Development

Staff Meal

Training Provided

Qualifications

• Minimum of 2 years experience in restaurant management.
• Knowledge of wines, cocktails, and food service etiquette.
• Fluent in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Oversee daily restaurant operations ensuring smooth service.
• Manage and supervise a team of approximately 20 employees.
• Implement and enforce health and safety regulations.

Skills

Team Leadership

Communication Skills

Problem Solving

Customer Service

Education

Secondary/SPM/'O' Level certification

Tools

POS systems

Table reservation systems

Job description

• Possess a minimum of Secondary/SPM/'O' Level certification.
• Knowledge of wines, cocktails, and food service etiquette.
• Familiar with POS and table reservation systems.
• Minimum of 2 years of proven experience in a restaurant management role.
• Demonstrated ability to lead and motivate a team to achieve operational goals.
• Excellent communication skills in English, Bahasa Malaysia, and Mandarin, both written and verbal.
• Strong problem-solving skills with the ability to make quick decisions in a fast-paced environment.
• Exceptional customer service skills with a focus on creating a positive dining experience.
• Able to manage operations during peak hours and high guest volume (up to 100 pax).
• Must be willing to work onsite in Setia Alam.
• Oversee daily restaurant operations, ensuring smooth and efficient service.
• Manage and supervise a team of approximately 20 employees, providing guidance, training, and performance feedback.
• Maintain high standards of food quality, preparation, and presentation, adhering to established recipes and procedures.
• Ensure excellent customer service by addressing customer inquiries, resolving complaints, and creating a welcoming atmosphere.
• Implement and enforce health and safety regulations, maintaining a clean and sanitary environment.
• Monitor inventory levels, place orders with suppliers, and manage stock rotation to minimize waste and maximize profitability.
• Handle cash management, including daily reconciliation, deposits, and petty cash disbursement.
• Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the restaurant's reputation.
• EPF
• SOCSO
• Employee Discount on company products/services
• Medical Leave
• Performance Bonus
• Public Holiday Substitution
• Professional Career Development

Additional Benefits

• Staff Meal
• Training Provided

Team Leadership Communication Skills Problem Solving Customer Service

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