Restaurant Manager

• Develop and execute marketing and promotional strategies to attract new customers and retain existing ones, focusing on the unique aspects of Japanese cuisine and liquor.
• Coordinate with marketing teams to create and promote special events, seasonal menus, and new product offerings.

Customer Service

• Provide exceptional customer service, addressing guest inquiries, concerns, and complaints with professionalism and urgency.
• Create a welcoming atmosphere by interacting with guests, gathering feedback, and making improvements based on their experiences.

Leadership and Staff Management

• Recruit, train, and mentor restaurant staff to ensure they are knowledgeable about Japanese cuisine, service standards, and liquor offerings.
• Maintain a positive work environment by managing staff performance and motivating the team to provide excellent service.

Operational Oversight

• Oversee day-to-day restaurant operations, including opening and closing procedures, to ensure smooth and efficient service.
• Work closely with the kitchen team to ensure consistent food quality, presentation, and following Japanese culinary techniques.

Inventory Management

• Manage inventory for food, beverages, and supplies, ensuring that high-quality Japanese ingredients and liquors are consistently available.
• Monitor and control costs, including food and beverage costs, labor expenses, and other operational expenditures.

Requirements and Skills

• Languages: Proficiency in Mandarin is required to effectively communicate with our Mandarin-speaking customers.
• Experience: Proven experience of 5 years or more as a Restaurant Manager or in a similar role, preferably within a Japanese restaurant or with a focus on Japanese cuisine and liquor.
• Knowledge: In-depth knowledge of Japanese culinary techniques, ingredients, and traditional dishes. Familiarity with Japanese liquor, including sake, shochu, whisky, and champagne.
• Management Skills: Experience in managing and training restaurant staff, scheduling, and performance management.
• Compliance: Understanding of health and safety regulations, food safety standards, and liquor licensing requirements.
• Leadership: Strong leadership and team management skills to motivate and guide staff.
• Communication: Excellent verbal and written communication skills to interact with staff and customers.
• Commission Structure: Eligible for a commission based on achieving specific sales targets. Details will be discussed during the hiring process.
• Performance Bonus: Eligible for a bonus based on overall performance.