Hulu Kelang
On-site
MYR 30,000 - 60,000
Full time
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Job summary
Join a dynamic and forward-thinking company as a Restaurant Manager, where you will oversee daily operations and lead a dedicated team. This role requires strong leadership and organizational skills to ensure compliance with health regulations and maintain high customer satisfaction. You will be responsible for training staff, managing budgets, and implementing marketing strategies to attract customers. If you are passionate about the food industry and thrive in a fast-paced environment, this is the perfect opportunity to make a significant impact in a vibrant restaurant setting.
Qualifications
- Proven experience as a Restaurant Manager or in a similar role.
- Knowledge of food safety and hygiene certification.
Responsibilities
- Oversee daily restaurant operations and manage staff effectively.
- Ensure compliance with health regulations and address customer feedback.
Skills
Leadership
Communication
Organizational Skills
Financial Management
Customer Service
Tools
Restaurant Management Software
Responsibilities:
- Oversee day-to-day restaurant operations, including staff management, inventory control, and quality assurance.
- Ensure compliance with health and safety regulations, as well as restaurant policies.
- Recruit, train, and supervise restaurant staff, including servers, chefs, and support staff.
- Schedule and organize staff shift to optimize efficiency and meet business needs.
- Conduct performance evaluations and provide constructive feedback.
- Foster a customer-centric environment by ensuring excellent service standards.
- Address customer feedback and resolve any issues to maintain customer satisfaction.
- Manage budgetary concerns, including cost control, revenue growth, and profitability.
- Monitor financial transactions, such as sales, expenses.
- Collaborate with the chef to develop and update menus, ensuring variety and quality.
- Set appropriate pricing strategies to achieve financial goals.
- Implement marketing strategies to attract and retain customers.
- Plan and execute promotions, events, and special initiatives.
- Oversee inventory levels and order supplies as needed.
- Provide ongoing training for staff to enhance skills and maintain high performance standards.
- Stay informed about industry trends and incorporate best practices into restaurant operations.
Requirements:
- Proven experience as a Restaurant Manager or in a similar role.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of restaurant management software.
- Understanding of financial aspects, including budgeting and profit and loss analysis.
- Food safety and hygiene certification.