Restaurant Manager

Daddy Recipe Kitchen; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the food and beverage sector seeks a Restaurant Manager for their George Town outlet. The ideal candidate will oversee daily operations, manage staff, ensure customer satisfaction, and maintain high standards of quality and compliance. Proven leadership and significant experience in the restaurant industry are required, along with a diploma or degree in a relevant field. This position offers competitive pay and the chance to lead a dynamic team.

Qualifications

• Proven experience as a Restaurant Manager or Assistant Manager.
• Ability to work in a fast-paced, team-oriented environment.
• Customer-first attitude.

Responsibilities

• Oversee daily restaurant operations including kitchen and front-of-house.
• Recruit, train, schedule, and supervise restaurant staff.
• Ensure full compliance with health and safety regulations.

Skills

Leadership

Communication

Problem-solving

Customer Service

Inventory Management

Education

Diploma or Degree in Hospitality, Business, or related field

Tools

POS systems

Job description

Position Overview:
The Restaurant Manager is responsible for the daily operations and overall performance of the restaurant. This includes overseeing staff, ensuring excellent customer service, managing inventory and suppliers, and maintaining high standards of food quality, cleanliness, and profitability. The Manager acts as a bridge between the outlet and the parent company, ensuring that brand values and operational goals are consistently achieved.

Key Responsibilities:

Operational Management

Oversee daily restaurant operations including kitchen and front-of-house.

Ensure smooth service, timely food delivery, and cleanliness at all times.

Manage bookings, seating arrangements, and customer flow effectively.

Staff Management

Recruit, train, schedule, and supervise restaurant staff.

Monitor staff performance and maintain high service standards.

Motivate and build a positive team environment.

Customer Service

Handle customer feedback and resolve complaints promptly.

Maintain a strong presence on the floor and engage with guests.

Create a welcoming and enjoyable dining experience for every customer.

Inventory & Cost Control

Manage stock levels of ingredients, beverages, and supplies.

Work with suppliers and place orders efficiently.

Monitor food wastage and control costs to maximize profit.

Assist in planning and executing marketing campaigns or promotions.

Monitor daily sales and provide performance reports to head office.

Upsell menu items and suggest improvements based on customer preferences.

Compliance & Hygiene

Ensure full compliance with health, safety, and food hygiene regulations.

Conduct regular checks and maintain all documentation.

Requirements:

Proven experience as a Restaurant Manager or Assistant Manager.

Strong leadership and communication skills.

Knowledge of F&B operations, POS systems, and stock management.

Customer-first attitude and problem-solving skills.

Ability to work in a fast-paced, team-oriented environment.

Diploma or Degree in Hospitality, Business, or related field preferred

Unlock job insights

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a restaurant manager? Do you have customer service experience? How many years of people management experience do you have? Do you have experience in a sales role? Which of the following languages are you fluent in?

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