Restaurant & Kitchen Assistant

Six Cuisine Sdn Bhd; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local restaurant in George Town, Malaysia, is seeking Floor Crew to maintain cleanliness, ensure food safety, and provide exceptional customer service. The ideal candidate will manage bills, prepare reports, and have good communication skills to interact effectively with guests. Experience in a similar role and knowledge of food handling is required. A diverse language proficiency is a plus.

Qualifications

• Experience in customer service roles is required.
• Knowledge of food safety regulations is essential.
• Fluency in multiple languages is preferred.

Responsibilities

• Maintain cleanliness and uphold food safety standards.
• Provide excellent customer service to restaurant guests.
• Manage restaurant and kitchen financial records.
• Prepare weekly reports and handle customer complaints.

Skills

Customer service skills

Communication skills

Food handling skills

Job description

Overview

Obtain training in customer service, safe food handling and their roles. To ensure cleanliness and uphold standards. Maintaining food safety regulations. Good communication and interacting skills with restaurant guests to ensure quality customer service and satisfaction.

Responsibilities

• Maintain cleanliness and uphold food safety standards in accordance with regulations.
• Provide excellent customer service and effective communication with restaurant guests.
• Manage restaurant and kitchen bills and cash flow, make bank deposits, and keep accurate records of revenue.
• Prepare weekly reports and handle customer complaints, resolving issues in a peaceful and professional manner.
• Know beverages including fresh drinks, wines, cocktails and mocktails.
• Kitchen crew should understand skills of cutting, preparation and follow instructions set by the Chef.

Application questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a Floor Crew?
• Do you have customer service experience?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

Notes

To help fast track investigation, please include any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage, if applicable.