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Minimum Requirements
Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.
Minimum 4 years’ of working experience in a supervisory role in a similar industry.
Able to speak in English and Bahasa Malaysia fluently and has the ability to read and write in both languages sufficiently.
Those without professional qualifications must have a minimum of 6 years of related working experience (full-time employment) in a similar industry with good track records.
Proficient in the full spectrum of casual/fine-dining restaurant functions, including food planning and preparation, cost management, customer handling, workplace safety & security, regulatory requirements, people management, recordkeeping, etc.
Understand and have experience working with Point-Of-Sales (POS) systems.
Meticulous, mathematically inclined, and possess good people skills.
Analytical, strong in problem identification, problem solving, and decision making.
Able to work independently with minimum supervision and at the same time able to foster teamwork in the work setting.
Responsibilities
Responsible for the overall daily operations and customer handling of the Front of House (FOH) and Back of House (BOH).
Responsible for outlet sales building and cost management.
Build FOH restaurant staff’s commitment by demonstrating and reinforcing leadership behaviors and work standards.
Motivate and educate the team and work closely with BOH to ensure smooth coordination and operations.
Assist in recruitment, selection, and staff retention programs to ensure an optimum number of restaurant staff.
Enforce and manage all food safety and sanitation requirements and practices as per company standards and statutory requirements.
Maintain critical standards for raw and cooked food quality, beverages, service speed and quality, cleanliness, and sanitation.
Inspect food receiving, preparation, production, and storage areas to ensure health and safety regulations are adhered to at all times.
Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
Ensure the restaurant follows the workplace and safety regulations set forth by the Company, MOH, and government regulatory bodies.
Perform any other additional responsibilities as assigned by the Operation Manager.