Research Analyst

Informa Plc; Penang; Hybrid; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Research Analyst to join their dynamic team. This role is pivotal in managing and analyzing large datasets to support business research needs. You will be responsible for data integrity, employing cutting-edge tools and methodologies to gather, cleanse, and analyze data. Collaborating with key stakeholders is essential to ensure effective communication and project success. If you're passionate about data and eager to make a significant impact in a fast-paced environment, this opportunity is perfect for you. Join a vibrant community that values innovation and professional growth while contributing to meaningful projects.

Benefits

Flexible working hours

Career development opportunities

Annual leave and birthday leave

Company funded private medical cover

ShareMatch scheme

Wellbeing support

Volunteer days with charity match funding

Diversity and inclusion networks

Qualifications

• Minimum 3 years of experience in data acquisition and management.
• Strong understanding of data sampling methods and metadata.

Responsibilities

• Design and implement innovative research techniques for data collection.
• Gather and cleanse data from various sources ensuring high quality.

Skills

Data Acquisition

Data Management

Data Profiling

Problem Solving

Communication Skills

SQL

Python

Data Quality Assessment

Web Scraping

AI Tools

Education

Bachelor's Degree in a related field

Tools

ETL Tools (Alteryx, Azure, AWS)

Data Visualization Tools (Tableau, Power BI)

Web Scraping Tools

Database Management Systems (MySQL, MSSql, SQLite)

Job description

Company Description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.

Job Description

Purpose of role:

A Research Analyst is responsible for identifying, collecting, and managing large sets of data to support the research needs of the business in developing and maintaining research products. They play a critical role in the data lifecycle by ensuring accurate, timely, and efficient data gathering from various sources, including paid sources, online platforms, and internal databases. Responsible for maintaining data integrity, applying quality assurance practices, and leveraging data management tools, this role also involves troubleshooting data issues, managing risks, and collaborating with stakeholders. Additionally, the Research Analyst is responsible for reviewing data acquisition strategies and mentoring junior researchers.

Building strong and productive relationships with key stakeholders within the Intelligence & Advisory (I&A) division, particularly in I&A Operations & Commercial Analysts, is essential for success in this position.

Key Responsibilities:

• Contribute to designing and implementing new and innovative research techniques and methodologies, including online research, that best address the research requirement.
• Gather and cleanse data from various sources to ensure high quality and accuracy while validating incoming data to meet established standards and criteria.
• Conduct data profiling to identify and resolve data integrity issues and maintain thorough documentation of data sources, extraction processes, and flow diagrams.
• Strong understanding of data sampling methods to generate hypotheses for research, enabling efficient data collection and analysis.
• Utilize ETL-based tools for data acquisition, processing, and ingestion.
• Schedule and manage data acquisition to ensure timely data availability.
• Utilize web scraping tools for automated data collection from external sources.
• Leverage AI tools to be more efficient in data acquisition.
• Troubleshoot and correct data inconsistencies and discrepancies.
• Independently and effectively manage issue escalations, adopting appropriate escalation pathways.
• Anticipation, early detection, prevention, and management of risks and issues impacting deliverables and research process.
• Participate in stakeholder meetings to gather data requirements and understand project objectives.
• Conduct monthly reviews of data acquisition methodology to enhance process efficiency and reliability.
• Stay updated on emerging technologies and methodologies in data acquisition and analysis.
• Train and mentor junior researchers on best data acquisition and management practices.
• Clear communication of research methods and processes ensures clients understand how data was collected and analyzed.
• Take ownership of assigned project tasks and proactively engage with all stakeholders to ensure effective communication.
• Understanding and commitment to Research & Analytics goals, objectives, and values in action, together with relevant policies and guidelines.

Qualifications:

• Minimum of 3 years of experience in data acquisition, sourcing, or related roles.
• Familiarity with ETL tools and techniques such as Alteryx, Azure, AWS, MySQL, MSSql, SQLite, and Postman.
• Familiar with AI tools and their capabilities.
• Strong understanding of data management and metadata.
• Experience with data profiling and data quality assessment.
• Familiarity with APIs and web scraping tools for data collection.
• Intermediate proficiency in programming languages such as SQL and Python.
• Knowledge of data privacy and security principles.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.
• Experience with data visualization tools like Tableau or Power BI is a plus.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Attention to detail and commitment to data accuracy.
• Knowledgeable in cloud-based data storage solutions (e.g., AWS, Azure) is advantageous.
• Experienced and knowledgeable in relevant technology is preferred.
• Continuous learning mindset to stay updated with new technologies and industry trends.

Additional Information:

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from, plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
• Recognition for great work, with global awards and kudos programmes.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.