Repair supervisor PCBA

xxxxx; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading electronics manufacturer in Johor Bahru is seeking a Repair Supervisor with expertise in Printed Circuit Board Assembly (PCBA) and server environments. The role requires overseeing repair processes, team collaboration, and compliance with industry standards. Candidates should have at least 5 years in RMA repair and proficiency in English, Mandarin, and Bahasa Malaysia. This position promotes a respectful and inclusive work environment.

Qualifications

• Minimum 5 years in Return Merchandise Authorization (RMA) repair within the computer manufacturing sector.
• Proficiency in English, Mandarin, and Bahasa Malaysia required; Mandarin proficiency is a strong advantage.

Responsibilities

• Oversee and guide testing activities and ensure compliance with quality standards.
• Communicate effectively with team members and stakeholders.

Skills

PCBA expertise

Repair project management

Team collaboration

Troubleshooting

Education

Bachelor's degree in Electrical/Electronic Engineering

Diploma or certificate in relevant field

Tools

Diagnostic hand tools

Job description

Overview

Job Title: Repair Supervisor

Responsibilities

• Possess in-depth expertise in equipment and systems, particularly within Printed Circuit Board Assembly (PCBA) and Supermicro server environments.
• Maintain, repair, identify, and resolve complex technical issues while ensuring compliance with Responsible Business Alliance (RBA) standards.
• Oversee and guide testing activities such as motherboard repair, add-on card/backplane testing, ECO rework, and BIOS upgrades.
• Ensure adherence to standardized testing procedures and quality control measures in line with commercial standards and customer expectations.
• Plan, assign, and track multiple maintenance and repair projects to completion, ensuring timely delivery and optimal use of resources.
• Supervise accurate documentation in repair databases (RMA entries, ECO upgrades, testing logs).
• Align projects with RBA guidelines on fair labor, worker safety, and ethical practices.
• Communicate effectively with team members, vendors, and customers, clearly explaining technical findings and repair steps.
• Foster collaboration across QA, Engineering, and Production teams to improve product reliability.
• Promote an inclusive and open environment aligned with RBA principles of transparency and non-discrimination.
• Rapidly identify and analyze defects through systematic inspection, testing, and troubleshooting.
• Develop robust resolution strategies that balance speed, accuracy, safety, and environmental protection.
• Maintain productivity and accuracy in fast-paced environments while ensuring all solutions meet compliance requirements.
• Lead, coach, and mentor technicians to deliver high-quality repair and testing outcomes.
• Build team capabilities in troubleshooting, ECO rework, and diagnostic tool usage.
• Uphold a respectful, inclusive, and growth-oriented workplace consistent with RBA standards.

Qualifications

• Experience: Minimum 5 years in Return Merchandise Authorization (RMA) repair within the computer manufacturing sector, with strong PCBA and Supermicro server expertise.
• Education: College degree in Electrical/Electronic Engineering preferred; Diploma or certificate holders with proven hands-on repair/testing experience will also be considered.
• Languages: Proficiency in English, Mandarin, and Bahasa Malaysia required; Mandarin proficiency is a strong advantage in supply chain communication.
• Technical Skills:
• Strong knowledge of PC, system, and server operations, including troubleshooting.
• Familiarity with Windows and/or Linux environments.
• Skilled in using diagnostic hand tools for hardware inspection and testing.
• Knowledge of component-level testing and inspection methodologies.
• Soft Skills:
• Ability to manage multiple tasks/projects simultaneously under deadlines.
• Proactive, collaborative team player demonstrating reliability.