Relationship Manager- Trade Sales

AFFIN Group; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a forward-thinking company where your role is pivotal in delivering trade products and enhancing customer relationships. This position offers the opportunity to engage with Transaction Banking customers, ensuring their needs are met while adhering to regulatory standards. You will play a crucial part in training others on trade solutions and supporting product development initiatives. If you are passionate about making a difference and thrive in a dynamic environment, this is the perfect opportunity for you to grow and contribute meaningfully.

Qualifications

• Strong understanding of trade products and transaction banking.
• Ability to manage customer relationships effectively.

Responsibilities

• Ensure high-quality delivery of trade products to customers.
• Conduct training on Trade Products and related solutions.
• Support compliance with regulatory requirements.

Skills

Customer Relationship Management

Trade Product Knowledge

Sales Skills

Regulatory Compliance

Training and Development

Education

Bachelor's Degree in Finance or Business

Job description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Responsibilities:

1. Ensure efficient, effective, and high-quality delivery of trade products to all internal & external customers by constant engagement and providing advisory.
2. Manage and monitor customer’s trade utilizations and business relationships of Transaction Banking customers and identify customer needs and sales opportunities by developing suitable proposals on products, services, and structures.
3. Maintain excellent relationships and provide good support to customers through scheduled visits and calls, addressing customer requirements and proposing solutions to the Relationship Manager.
4. Ensure the interest of the bank from any losses through exercising due care and diligence in discharging assigned duties and strict adherence to internal procedures and audit requirements.
5. Conduct training on Trade Product, E Trade, Financial Supply Chain (FSC), and any trade solutions to internal/external customers.
6. Provide Trade Sales activities reports i.e., Pipeline Report, E Trade, FSC, etc. respectively on a weekly/monthly/quarterly basis.
7. Support the bank’s regulatory requirements in compliance with Notices under Foreign Exchange Administration Rules, compliance with AMLCFT, which includes transaction monitoring, reporting suspicious transactions, and staff training.
8. Support BCP/DRP activities to ensure uninterrupted services to customers in the event of a disaster.
9. Support product development, system enhancement, process improvement, and control.
10. Participate in projects and any other tasks or assignments as requested by superiors.