Relationship Manager SME, Tawau

Maybank; Tawau; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Tawau is seeking a dedicated professional to source and manage SME clients for loans, enhance relationships with local communities, and participate in promoting SME products. Successful candidates will have strong skills in customer relationship management and ensuring efficient loan processing.

Responsibilities

• Source new SME customers for loans with exposure up to RM20m.
• Grow SME portfolio contributing to revenue growth.
• Participate in campaigns to promote SME products.
• Drive fee-based income from cross-selling activities.
• Conduct KYC and due diligence on market and credit analysis.
• Ensure quality processing of loan applications within TAT.
• Maintain positive relationships with customers.
• Enhance relationships with local communities.

Job description

Responsibilities

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
• Drive and generate fee based income from cross selling activities on Insurance and Commercial Cards through product bundling.
• Conducting Know-Your-Customer (KYC), due diligence on market & credit analysis and adhere to asset quality parameter at all time.
• Responsible and ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationship with customer and initiate regular customer visitation to establish better rapport.
• Continuously establish and enhance relationship with the local communities in/within the business areas.