Relationship Manager (Shah Alam)

Al Rajhi Bank; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

Al Rajhi Bank seeks a Relationship Manager to serve high net worth clients with wealth solutions. You will play a crucial role in achieving sales targets and enhancing customer relationships while ensuring compliance with banking standards. If you possess a degree and have sales experience, this is your opportunity to join a leading Islamic bank with exciting career growth.

Qualifications

• Minimum 3 years' experience in sales.
• 2 years in similar environment with branch sales experience.
• Knowledge of compliance and regulatory requirements.

Responsibilities

• Acquire high net worth clients and grow Asset Under Management.
• Cross-sell Bank products and enhance customer relationships.
• Meet or exceed customer service expectations.

Skills

Sales performance

Customer service

Relationship management

Compliance knowledge

Multi-tasking

Problem solving

Education

Degree from any university

Diploma

Job description

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Single touch point to serve the high net worth individuals to fulfill their financial & banking needs via financial planning & customized wealth solutions.

Ensure achievement of targets assigned

Work with Branch Manager to ensure sales activities are in line with business direction

Review performance with Branch Manager.

Grow the Asset Under Management (AUM) , fee income, profitability & customer base through active acquisition & prospecting of NTB high net worth individuals in the target market group

Increase share of wallet via cross-sells of Bank products such as Wealth and Structured products, Banca, Gold, etc.

Source for new business/customers

Build rapport/enhance relationship with customers

Joint sales marketing with Branch Manager

Retain existing customers; grow share of wallet with the bank through cross-selling

Ensure consistent delivery of high quality services to customers through meeting or exceeding customer expectation guided by the service level agreement, efficient / accurate standards and good business processes/ judgments.

Ensure strict compliant to the Bank's standard policy and procedures, internal control and compliance, regulatory requirements and AMLA/CFT.

Deliver good customer service and follow up.

Ensure all customer complaints and feedback being resolved within TAT.

Qualifications

Qualification - Degree from any university

Minimum qualification – Diploma but must have at least 3 years’ experience in sales

Must have at least 2 years working experience in similar environment

Candidates must have experience in branch sales and operations

Vast knowledge in latest compliance, regulatory requirements and AMLA/CFT

Proven track record in sales performance.

Able to work in tight deadlines and stressful situation

Ability to multi-task

Good command of English

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EXCITEMENT. FULFILLMENT.SATISFACTION WHO WOULD THINK THAT A BANK COULD OFFER YOU THIS AND MORE

Al Rajhi Bank is the world's largest Islamic Bank that based in Riyadh, Kingdom of Saudi Arabia. Malaysia marks our first foray into the international banking market, an exciting and highly significant development in the history of the bank.

At Al Rajhi Bank, we believe that a job shouldn't just feel like a job. We are giving highly motivated & determined individuals an opportunity to explore possibilities of growing with us. With Al Rajhi's exciting career options, you will work in a conducive, progressive environment alongside dynamic young individuals and the best in the industry. More importantly, you will also gain the necessary experience to develop. So if you are looking for a career in a bank that's unlike any other, look no further than Al Rajhi Bank as Truth, Honour and Respect lie at the heart of everything we do.

EXCITEMENT. FULFILLMENT.SATISFACTION WHO WOULD THINK THAT A BANK COULD OFFER YOU THIS AND MORE

Al Rajhi Bank is the world's largest Islamic Bank that based in Riyadh, Kingdom of Saudi Arabia. Malaysia marks our first foray into the international banking market, an exciting and highly significant development in the history of the bank.

At Al Rajhi Bank, we believe that a job shouldn't just feel like a job. We are giving highly motivated & determined individuals an opportunity to explore possibilities of growing with us. With Al Rajhi's exciting career options, you will work in a conducive, progressive environment alongside dynamic young individuals and the best in the industry. More importantly, you will also gain the necessary experience to develop. So if you are looking for a career in a bank that's unlike any other, look no further than Al Rajhi Bank as Truth, Honour and Respect lie at the heart of everything we do.

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What can I earn as a Relationship Manager