Relationship Manager, Priority Banking (Nationwide)

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading international bank in Kuala Lumpur is seeking a Relationship Manager for Priority Banking. The role involves managing and developing client relationships, understanding financial needs, and providing tailored investment solutions. Ideal candidates have at least three years of wealth sales experience and strong communication skills. This position offers a competitive salary, flexible working options, and opportunities for growth.

Benefits

Flexible working options

Core bank funding for retirement savings

Medical and life insurance

Continuous learning culture

Qualifications

• Minimum of three years of proven wealth sales experience.
• Strong understanding of financial planning fundamentals.
• Excellent communication and relationship-building skills.
• Technical knowledge in consumer banking products.

Responsibilities

• Support clients to meet their financial needs.
• Build long-term relationships and understand clients' aspirations.
• Provide outstanding client experiences.

Skills

Relationship management

Sales skills

Customer service

Communication skills

Tools

Financial planning fundamentals

Consumer banking products

Job description

Relationship Manager, Priority Banking (Nationwide)

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As a Relationship Manager, Priority Banking - you'll be responsible for managing and developing relationships with clients of Priority Banking & Priority Private Banking to drive business growth and meet the bank's strategic objectives. You’ll help clients set wealth goals, manage investments, and create portfolios for long-term growth and stability. You’ll be supported by specialists in the areas of investment, insurance, products and treasury to provide clients with comprehensive solutions. This is an opportunity for you to demonstrate your relationship management, sales, customer service and communications skills. Our Relationship Managers can advance their careers across client segments or explore roles across Wealth and Retail Banking.

About our Wealth and Retail Banking business
We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients

We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.

We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.

Key responsibilities

• Support our clients to meet their financial needs, as they progress through their career and life-stages.
• Build relationships for the long-term and understand clients’ financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
• Stay ahead of the market and get regular market updates and investment insights from our Chief Investment Office (CIO) to share with clients.
• Leverage myWealth digital and help clients to create custom portfolios, check performance and asset allocation based on CIO’s advice.
• Provide outstanding client experiences

Role Requirements

• Minimum of Three (3) years of proven and progressive wealth sales experience in client acquisition, relationship management and retail banking.
• Strong understanding of financial planning fundamentals
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.).
• Excellent communication, interpersonal and relationship building skills.
• Self-starter and team player who enjoys working in an international environment.
• Local language skills, client networks and experience.
• Must possess the required licenses ie. PCE, CEILI, FIMM, TBE & IPPC

We Offer

• Flexible and hybrid working practices.
• Benefits and Resources
• Talent Development

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Our values

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Unlock job insights

Salary match Number of applicants Skills match

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state-of-the-art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.

Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Business Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.

Standard Chartered Bank’s two other global shared services centres are based in India and China.

Follow Standard Chartered Global Business Services on www.facebook.com/scgbs

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