Relationship Manager, Group Corporate Banking | Kuala Lumpur, MY

Relationship Manager, Group Corporate Banking

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Job Purpose

Assist the Head of Department in credit acquisition for corporate loans/financings to exceed targets, as well as manage team members.

Accountabilities

1. Credit Acquisition
   • Work with the Head of Department and lead team members to originate deals, wallet sizing, cross-sell within existing portfolio, and exceed client expectations.
   • Operate within the Risk Management framework.
2. Account Profitability
   • Maximize earnings and revenue from relationships.
   • Review and monitor revenue performance.
   • Sell multiple products to clients.
   • Manage portfolio's ECL and ensure asset quality.
3. Client Relationship Management
   • Support, identify, solicit, and establish high-value client relationships.
   • Own customer relationships and interfaces.
   • Activate opportunities and assess risk criteria.
   • Proactively manage a portfolio of corporate accounts, monitoring credit risk.
   • Coordinate with service delivery centers and HQ departments to enhance process efficiency and customer satisfaction.
4. Service Management
   • Complete annual reviews and credit submissions promptly.
   • Ensure timely and quality credit processing.
   • Present annual review papers to Group Management Credit Committee.
   • Monitor overdue accounts and undertake measures to prevent deterioration to NPL.
   • Provide customer information to relevant parties.
   • Facilitate facility drawdowns.
5. Staff Development
   • Mentor and coach Assistant Relationship Managers (ARMs).
   • Identify training needs and recommend development programs.
   • Guide ARMs in portfolio management when necessary.
6. Compliance
   • Adhere to regulatory and internal policies, providing feedback for improvements.
   • Ensure client instructions are processed with proper checks and controls.
   • Maintain accurate call reports assessing client risk profiles.
   • Manage AML/CFT programs and report suspicious transactions.
7. Additional Responsibilities
   • Undertake extra duties such as committee participation as assigned.

Skills and Knowledge

• Degree in Finance, Accounting, or equivalent.
• Experience in auditing is an advantage.
• Professional credit certifications like PCC, CCE, BCP, or Chartered Banker are advantageous.
• Minimum 7 years banking experience, mainly in corporate banking and credit risk management.