Relationship Manager, Commercial Banking, China Business

OCBC; Johor Bahru; On-site; MYR 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic team member to enhance inbound corporate relationships from China to Malaysia. This role involves managing a portfolio of Chinese companies, collaborating with OCBC's network, and providing tailored banking solutions. You will leverage your bilingual skills and understanding of the Chinese market to drive customer acquisition and deliver exceptional service. If you're a results-oriented professional with a knack for relationship management, this is an exciting opportunity to make a significant impact in a growing team.

Qualifications

• 5+ years of experience in relationship management.
• Strong transactional banking knowledge preferred.

Responsibilities

• Manage existing China Corporate portfolio and acquire New-to-Bank Chinese Companies.
• Cross-sell OCBC Bank’s products and provide Corporate Advisory services.

Skills

Relationship Management

Problem-Solving

Transactional Banking Knowledge

Bilingual (English and Mandarin)

Job description

Commercial Banking China Business is looking for a dynamic and energetic team-mate to join us on our journey as we expand and deepen the inbound corporate relationships from China regions into Malaysia.

As a member of the team, you will be equipped to learn about the needs of customers from different cultures, then provide a wide range of banking solutions including Cross-border Cash Solutions, Regional cash management solutions and promoter’s personal, private banking needs offered by OCBC Wealth Management teams.

Roles and Responsibilities:

• Manage an existing China Corporate portfolio and acquire New-to-Bank Chinese Companies in Malaysia especially Johor/ Penang
• Collaborate with OCBC Network countries to develop relationships of common customers in the respective countries
• Cross-selling of OCBC Bank’s products and services including Cash Management, Treasury, Corporate Wealth
• Provide Corporate Advisory services to these companies including Investment Banking products & services, and regional referral to OCBC Bank Group’s Branches/Subsidiaries in the region
• End-to-end servicing and maintenance of customer relationships, including overseas visit to enhance our KYC capabilities
• Develop, prepare, and lead initiatives to contribute to the customer acquisition drive
• Develop and manage referral channels including government agency

Requirements:

• Strong team player who is driven, possess good problem-solving skills and a positive attitude You must be able to also handle ambiguity and have an agile mindset
• Minimum of 5 years of experience in relationship management
• Prefer to have strong transactional banking knowledge
• Bilingual (English and Mandarin) and bi-cultural candidates with familiarity of the Chinese markets will be an added advantage
• Results-oriented and customer-focused