Relationship Manager CBBC (SME)

RHB Banking Group; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading company in the banking sector is seeking a professional to manage Middle Market and SME client portfolios. The role involves driving sales, conducting credit assessments, and ensuring excellent customer relationships at RHB Bank Bandar Bukit Tinggi, Klang. Candidates should possess a strong background in credit and marketing with relevant certifications.

Qualifications

• Minimum 3-4 years of credit and marketing experience.
• Track record in marketing SME/SMI and commercial loans.
• Excellent written and verbal communication skills.

Responsibilities

• Maintain and deepen relationships with 30 Middle Market / SME clients.
• Drive primary sales through new customer acquisition and loans.
• Monitor customer experience to address process lapses.

Skills

Credit Assessment

Marketing Skills

Communication Skills

Financial Analysis

Interpersonal Skills

Education

Professional Credit Certification (PCC, CCE, BCP)

Job description

Key Responsibilities:

• Maintain and deepen relationships with core portfolio of 30 Middle Market / SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and pre-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements:

• Minimum 3-4 years of credit and marketing experience.
• Candidate with professional Credit Certification such as (PCC, CCE, BCP) will be an added advantage.
• Proven track record in marketing SME/SMI and commercial loans.
• Good written and verbal communication skills.
• Good financial and business analytical skills.
• Excellent interpersonal and communication skills.

Available branch:

RHB Bank Bandar Bukit Tinggi, Klang